SMM not loading/Possible spacegamedev mod update checker offline issue

lately satisfactory has been crashing every time I try to load it offline; I have no idea what is causing the game to crash in offline, and yes i made the SMM was offline but it is having some issues going offline....
Solution:
Fixed internally, will provide an update soon.
Jump to solution
113 Replies
DJTQ-0616
DJTQ-0616OP•2mo ago
I'm wondering if any you folks are having the same issue....
sjhoward
sjhoward•2mo ago
>debug
FICSIT-Fred
FICSIT-Fred•2mo ago
We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced in #help-using-mods. This ensures that your help request won't get buried and forgotten in other, non-help channels! If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs
DJTQ-0616
DJTQ-0616OP•2mo ago
no the game crashes on launch when you are offline....
sjhoward
sjhoward•2mo ago
the debug zip includes the crash log from your game
DJTQ-0616
DJTQ-0616OP•2mo ago
alright okay i got the game crash report and the debug crash report - Game hopefully it gives an idea for yas Version: 372858, IsEditor: No, IsPerforceBuild: No, BuildConfiguration: Shipping, Launcher: Steam, NetMode: Standalone, IsUsingMods: Yes, IsSaveGameEdited: No Assertion failed: IsValid() [File:D:\Programs\Unreal Engine\Unreal Engine - CSS\Engine\Source\Runtime\Core\Public\Templates\SharedPointer.h] [Line: 1139] FactoryGameSteam_ModUpdateNotifier_Win64_Shipping!TBaseUObjectMethodDelegateInstance<0,UMUNMenuModule,void cdecl(TSharedPtr<IHttpRequest,1>,TSharedPtr<IHttpResponse,1>,bool),FDefaultDelegateUserPolicy>::ExecuteIfSafe() [D:\Programs\Unreal Engine\Unreal Engine - CSS\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:667] FactoryGameSteam_HTTP_Win64_Shipping!TDelegate<void cdecl(TSharedPtr<IHttpRequest,1>,TSharedPtr<IHttpResponse,1>,bool),FDefaultDelegateUserPolicy>::ExecuteIfBound<void,0>() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Public\Delegates\DelegateSignatureImpl.inl:570] FactoryGameSteam_HTTP_Win64_Shipping!FCurlHttpRequest::FinishRequest() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Online\HTTP\Private\Curl\CurlHttp.cpp:1322] FactoryGameSteam_HTTP_Win64_Shipping!FHttpManager::Tick() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Online\HTTP\Private\HttpManager.cpp:434] FactoryGameSteam_Core_Win64_Shipping!TBaseRawMethodDelegateInstance<0,FTSTickerObjectBase,bool __cdecl(float),FDefaultDelegateUserPolicy>::Execute() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:518] FactoryGameSteam_Core_Win64_Shipping!FTSTicker::FElement::Fire() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Containers\Ticker.cpp:158] FactoryGameSteam_Core_Win64_Shipping!FTSTicker::Tick() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Containers\Ticker.cpp:111]
sjhoward
sjhoward•2mo ago
yep just drag and drop the zip here!
DJTQ-0616
DJTQ-0616OP•2mo ago
FactoryGameSteam_Core_Win64_Shipping!UE::Core::Private::Function::TFunctionRefCaller<FTSBackgroundableTicker::FTSBackgroundableTicker'::2'::<lambda_1>,bool cdecl(float)>::Call() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Public\Templates\Function.h:470] FactoryGameSteam_Core_Win64_Shipping!TBaseFunctorDelegateInstance<bool cdecl(float),FDefaultDelegateUserPolicy,TFunction<bool cdecl(float)> >::Execute() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:863] FactoryGameSteam_Core_Win64_Shipping!FTSTicker::FElement::Fire() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Containers\Ticker.cpp:158] FactoryGameSteam_Core_Win64_Shipping!FTSTicker::Tick() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Containers\Ticker.cpp:111] FactoryGameSteam_Win64_Shipping!FEngineLoop::Tick() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:6112] FactoryGameSteam_Win64_Shipping!GuardedMain() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Launch\Private\Launch.cpp:188] FactoryGameSteam_Win64_Shipping!GuardedMainWrapper() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:118] FactoryGameSteam_Win64_Shipping!LaunchWindowsStartup() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:258] FactoryGameSteam_Win64_Shipping!WinMain() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:298] FactoryGameSteam_Win64_Shipping!scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288] kernel32 ntdll
DJTQ-0616
DJTQ-0616OP•2mo ago
>debug
FICSIT-Fred
FICSIT-Fred•2mo ago
We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced in #help-using-mods. This ensures that your help request won't get buried and forgotten in other, non-help channels! If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs
sjhoward
sjhoward•2mo ago
was waiting to see if Fred had anything to say about your log, but it looks not... usually you can tell if he's finished scanning it because his emoji goes away, but you added your own which prevents that happening 😅
DJTQ-0616
DJTQ-0616OP•2mo ago
ill try again or the bot crashed who know s
DJTQ-0616
DJTQ-0616OP•2mo ago
ya usually fred would say something is wrong
sjhoward
sjhoward•2mo ago
not necessarily, but he'd normally give a quick rundown at least having a look manually anyway
DJTQ-0616
DJTQ-0616OP•2mo ago
same
sjhoward
sjhoward•2mo ago
>verifysteam I mean I'd probably start with this
FICSIT-Fred
FICSIT-Fred•2mo ago
To verify the integrity of the gamefiles press the button shown below. Read more at this link
DJTQ-0616
DJTQ-0616OP•2mo ago
iactually did and nothing was corrupted thats normal when offline
DJTQ-0616
DJTQ-0616OP•2mo ago
No description
sjhoward
sjhoward•2mo ago
same error if you turn mods off?
DJTQ-0616
DJTQ-0616OP•2mo ago
gona try it now
sjhoward
sjhoward•2mo ago
yeah but if you're not having issues in SMM I wouldn't expect anything odd in that log
DJTQ-0616
DJTQ-0616OP•2mo ago
its the SMM i tried turning off mods and it hangs
DJTQ-0616
DJTQ-0616OP•2mo ago
No description
DJTQ-0616
DJTQ-0616OP•2mo ago
when offline SMM wouldnt do that before 1.0
sjhoward
sjhoward•2mo ago
ahh interesting
DJTQ-0616
DJTQ-0616OP•2mo ago
very
sjhoward
sjhoward•2mo ago
I mean, pre 1.0 SMM was an entirely different app, so
DJTQ-0616
DJTQ-0616OP•2mo ago
1.0 the game is what i meant 3.0.2 smm
sjhoward
sjhoward•2mo ago
yes, when 1.0 support was released SMM 2 was replaced by SMM 3 which is a ground-up rewrite do you mean this worked on smm 3.0.0 but not 3.0.2?
DJTQ-0616
DJTQ-0616OP•2mo ago
3.0.0 i didnt try but it can be investigated
sjhoward
sjhoward•2mo ago
no, it's mostly likely just that the new SMM doesn't like running offline at all
DJTQ-0616
DJTQ-0616OP•2mo ago
script error? making the game crash
sjhoward
sjhoward•2mo ago
hang on, got a theory about the game crash think one mod added an update checker into the mod itself, which might be what's crashing offline yeah you do have some of that dev's mods installed Discord Rich Presence
DJTQ-0616
DJTQ-0616OP•2mo ago
megaprinter was the last one Discord hang on
sjhoward
sjhoward•2mo ago
Factory Props Remove All Annoyances More Players Better Grass Not sure how many of those use their update checker, but that'd be my best guess for the base game crash
DJTQ-0616
DJTQ-0616OP•2mo ago
just uninstalled them so...
sjhoward
sjhoward•2mo ago
manually or is SMM ok removing individual mods, just not turning them off entirely?
DJTQ-0616
DJTQ-0616OP•2mo ago
x3 rOADS u8 Gave a debug just uninstalled it
sjhoward
sjhoward•2mo ago
yeah I spotted that, don't think it was related, think it was just your connection farting out
DJTQ-0616
DJTQ-0616OP•2mo ago
it gave the report kinda in a pop up let try this on offline give me a minute okay the game loaded fine without the mods just fine testing now with mods, with the ones that you listed but turning off mods seem to make the SMM hang between off and on
sjhoward
sjhoward•2mo ago
well lets verify if we've got to the bottom of the game crash before we look at SMM 😆
DJTQ-0616
DJTQ-0616OP•2mo ago
idk SMM seems to hang on start
No description
sjhoward
sjhoward•2mo ago
can you launch task manager and make sure there's no zombie copies? might be hiding down in 'Background processes'
DJTQ-0616
DJTQ-0616OP•2mo ago
No description
DJTQ-0616
DJTQ-0616OP•2mo ago
not there it makes no sense that it would hang like that
DJTQ-0616
DJTQ-0616OP•2mo ago
No description
DJTQ-0616
DJTQ-0616OP•2mo ago
reinstall smm ?
sjhoward
sjhoward•2mo ago
full grey? I've seen this before but it was a webview issue, which shouldn't have developed itself like this AFAIK tried the good ol' reboot your PC?
DJTQ-0616
DJTQ-0616OP•2mo ago
that was my next option
sjhoward
sjhoward•2mo ago
I'd try that before reinstalling
DJTQ-0616
DJTQ-0616OP•2mo ago
plus you know over 3 days....
No description
DJTQ-0616
DJTQ-0616OP•2mo ago
let give this thing a good kick in the can(restart)
sjhoward
sjhoward•2mo ago
👀
No description
DJTQ-0616
DJTQ-0616OP•2mo ago
Try 30-60 days
sjhoward
sjhoward•2mo ago
yeah this is low for me lol
DJTQ-0616
DJTQ-0616OP•2mo ago
lol BRB yup even after a restart still blank
sjhoward
sjhoward•2mo ago
does it work online?
DJTQ-0616
DJTQ-0616OP•2mo ago
no update 3.0.2 is making the smm hang 3.00 try to load but the update makes it close before finishing
sjhoward
sjhoward•2mo ago
ok, sounds like a problem for @Mircea (Area Actions) then, I've been trying to keep it out of his queue 😅 Once SMM is working, try with the spacegamedev mods again - if those break the game offline we should let the dev know
DJTQ-0616
DJTQ-0616OP•2mo ago
no SMM is just hanging after itself update yup even after i installed the latest, it hangs
sjhoward
sjhoward•2mo ago
Ok, @DJTQ-0616 correct me if I'm wrong on any of this please: * User initially reported SMM would hang on toggling mods on/off in offline mode * User also reported game would crash when launched offline - I believe this is probably due to spacegamedev's mod update checker, but can't easily check due to SMM issue * User now reports SMM just has a gray screen - while online or offline * Reboot of PC & reinstall of SMM hasn't effected any change
DJTQ-0616
DJTQ-0616OP•2mo ago
yup after the crashes on offline mode as well
sjhoward
sjhoward•2mo ago
can you elaborate on what you mean by that for me please?
DJTQ-0616
DJTQ-0616OP•2mo ago
Offline mode as in no internet just SMM making it work on offline mode after selecting it when it asks on the tyop top i saw a post about this issue with web view
sjhoward
sjhoward•2mo ago
do you mean "mods off"?
DJTQ-0616
DJTQ-0616OP•2mo ago
both off and on
sjhoward
sjhoward•2mo ago
sorry by offline I thought you meant no internet connection?
DJTQ-0616
DJTQ-0616OP•2mo ago
turned mods off with no net
sjhoward
sjhoward•2mo ago
right
DJTQ-0616
DJTQ-0616OP•2mo ago
then this happened
sjhoward
sjhoward•2mo ago
got it, I think that's covered in my summary
DJTQ-0616
DJTQ-0616OP•2mo ago
ficsit app website
sjhoward
sjhoward•2mo ago
what about it?
DJTQ-0616
DJTQ-0616OP•2mo ago
u said there a summary
sjhoward
sjhoward•2mo ago
I mean this summary I've made so Mircea can understand what's going on https://discord.com/channels/555424930502541343/1297522802773200966/1297568702279192646
DJTQ-0616
DJTQ-0616OP•2mo ago
i just realized, im stuuuuuuuuupid...lmfao SMM shouldnt grey screen after switching on/off for mods
sjhoward
sjhoward•2mo ago
correct, and it generally won't, but any software is gonna have bugs, especially software which has only really been out a week or so
DJTQ-0616
DJTQ-0616OP•2mo ago
haha try linux and fixing those bugs, looking at python, perl, with java that would make your head spin especially php on both <<has a linux server and dual booted PC Windows and Linux-Kali but i gotta reinstall that got it as in the title was changed so i know next time...:D
Mircea
Mircea•2mo ago
The blank window issue is fixed in v3.0.3
sjhoward
sjhoward•5w ago
now SMM is fixed, can you retest the game launch issue with those mods on/off? @Lynkfox [Vanilla Recipes Ext] there's still an issue here to deal with 😆 debugging it was blocked by SMM going gray
Lynkfox
Lynkfox•5w ago
Yeah I saw that. 😅 Got carried away with the answers for Micrea SMM released :p
sjhoward
sjhoward•5w ago
Easy to do, I may have done this myself on another case a while back >.>
DJTQ-0616
DJTQ-0616OP•5w ago
okay no grey right now test online with mods on/off then offline the same way... helps if steam is loaded.....LOL
DJTQ-0616
DJTQ-0616OP•5w ago
odd
sjhoward
sjhoward•5w ago
what happened?
DJTQ-0616
DJTQ-0616OP•5w ago
me being stupid it was say it was offline okay ran fine with and without mods while being on the net; testing now with mods on/off whith no internet connection... confirmed; offline with and without mods as well no grey probem is this keeps popping up
DJTQ-0616
DJTQ-0616OP•5w ago
No description
DJTQ-0616
DJTQ-0616OP•5w ago
which i know its gonna say no internet or something but so far no issues other than that popup thats all idk whats with the ficsit fred bot but its not showing up the solution
sjhoward
sjhoward•5w ago
yeah I think that's just because it can't retrieve the version info so does the game load OK offline with the potential problem mods?
Mircea
Mircea•5w ago
Close SMM, check the task manager for ghost SMM processes
DJTQ-0616
DJTQ-0616OP•5w ago
it will load online with mods but it will not load mods with internet connection there are no ghost smm
sjhoward
sjhoward•5w ago
and how about with mods, but not the spacegamedev mods I mentioned?
DJTQ-0616
DJTQ-0616OP•5w ago
the mods loaded at first then no mods even though it was enabled...
DJTQ-0616
DJTQ-0616OP•5w ago
mods are on im gonna load a save
No description
DJTQ-0616
DJTQ-0616OP•5w ago
now it literly made a liar out of me....son of a ** i think what it is doing is saying the mods are loaded but not in game.... i think it pinging for internet to see if has a connection to the ficsit app site while offline...but im gonna see if it does when i just started a new world no it crashes
DJTQ-0616
DJTQ-0616OP•5w ago
DJTQ-0616
DJTQ-0616OP•5w ago
crashes the game when offline now it gives me this...
DJTQ-0616
DJTQ-0616OP•5w ago
DJTQ-0616
DJTQ-0616OP•5w ago
it load fine while connected the net but offline it just crashes... no debug thats odd for the smm, because it would say that there is a problem...
sjhoward
sjhoward•5w ago
@SpookGameDev (Factory Props) I think your nifty mod update checker is causing crashes when playing offline
Jesse
Jesse•5w ago
Will look into it, thanks for letting me know
Solution
Jesse
Jesse•5w ago
Fixed internally, will provide an update soon.
DJTQ-0616
DJTQ-0616OP•5w ago
checking now
sjhoward
sjhoward•5w ago
I don't think the update's been pushed yet oh actually, maybe it has
DJTQ-0616
DJTQ-0616OP•5w ago
no it did update for the updater what he/she did no issue not even a pop-up all green it worked like it did before 1.0 sat came out
sjhoward
sjhoward•5w ago
Great! Hope nothing else breaks for you 😆
DJTQ-0616
DJTQ-0616OP•5w ago
what ever they did keep it for record as an in case something goes hey wire
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