please someone help me
i always keep getting this when i open the shop idk what else to do i tried everything, it works on my brothers account so idk if it has something to do with the region cuz we put different ones i can pay on every other game but not this one
33 Replies
guys, so i tried to login to my riot account, but it turned out my 2FA was on, the code went to an email that i no longer have access to. i forgot my email address and password too. how do i get my riot account back and change the email, please help me a lot
Yo, the purchases problems might be due to not correctly set region (For the second guy here in the thread, your email and pass issue means you have to recover your account
You should both go to support and submit a ticket
oh so i should submit a ticket in game,
?
ticket in the support website
There are no in game tickets
btw
which one do i click to complain abt my issue in?
idk if its the region because it should be right
Just pick something, i think it doesnt make much of a difference
i just wanna ask a question
sure 😀
so i put my region generally in dubai but now i live in another country, i want to keep it that way because my sister in dubai pays for my stuff from there
should the region be in the country i am in right now for it to work?
it works in other games but in valorant it doesnt
Well generally speaking
if your new country is really far away or is using different currency
thats why you might get errors
Ideally
your account should have the region of your physical location
hm
so if i do somehow fix it after i complain and they make it my country currency
i still cant pay with another currency right?
I am not sure about that
i guess that would be fine though, im planning to make a card in my country too
but it wont effect changes on my ps5 region right?
i just wanna change the region in val
ps region is another thing yeah
btw
ok ty
you can also buy pre paid cards
if your country sells them
sec
idk what that is
VALORANT Support
Prepaid Gift Cards
Please Note
The following information applies to PC only.
Riot’s prepaid gift cards are a convenient way to purchase Riot’s in-game currency without the need for a credit card or bank account. The...
But I think its PC only so yeah
if you are console enjoyer keep that in mind
wait thats weird
it says my region is correct
yet the shop still doesnt work for me
You play on console right?
could it be because my ps5 region is different?
yeah
Yes
oh
so i cant fix it im assuming
Write a ticket and ask
okk
nvm the website is so broken
imma do it later
🤣