V
VALORANTβ€’3mo ago
klaws

My account has been hacked, email change and everything and tickets have been useless for me.

Someone has been going on my account and I only just found out ect and idk what to dk
19 Replies
Raum
Raumβ€’3mo ago
And reset your email password + kick sessions just in case your email got compromised what exactly do you mean by tickets are useless?
LXV
LXVβ€’3mo ago
Support is ahh. They always send automatic bot replies
Raum
Raumβ€’3mo ago
I have a few tickets, which went pretty well so Idk
klaws
klawsOPβ€’3mo ago
they got my email password changed it all
Raum
Raumβ€’3mo ago
You mean you lost access to your email ?
klaws
klawsOPβ€’3mo ago
yeah then he used that to change my password and stuff
Raum
Raumβ€’3mo ago
Well yeah so you have to contact google support I Guess to try and recover your email
klaws
klawsOPβ€’3mo ago
and he has been going on ym account for a while but i thought it was js valorant glitching coz my controls would change i would load in mid match i thought it was a glitch
Raum
Raumβ€’3mo ago
yeah that's unfortunate if you restore your email you will be able to restore everything else
klaws
klawsOPβ€’3mo ago
thats the thing... he has changed the password on it and when i press forgot password its locked 😭 someone dm me yuesterday saying they were a grey hat hacker thing
぀まらγͺい
;Valsupport
VANGUARD Main
VANGUARD Mainβ€’3mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
぀まらγͺい
open a support ticket and report the user to @Modmail
Raum
Raumβ€’3mo ago
Yeah the thing is that he has his email hacked that's the issue + the riot account
klaws
klawsOPβ€’3mo ago
yeah i think thats how he hacked my val account and i tried support so many times
Raum
Raumβ€’3mo ago
Search for google account recovery and start from there
぀まらγͺい
oh you cant do anything then, first get your email
LittleHoth
LittleHothβ€’3mo ago
something similar happened to me just keep trying, they aske dme for bank statements, and dates of when things were purchased. i feel like some devs try to help and other seem like they dont care. your best bet is to keep trying
Raum
Raumβ€’3mo ago
Dont tag me guys my account is fine πŸ˜‚
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