Domain Issue – Redirect to Shopify despite using Funnelcockpit
Hello everyone,
We linked our domain 4-minds.com to Funnelcockpit a few months ago and are using their nameservers. All DNS settings have been correctly configured, and there is no longer any connection to Shopify.
However, for the past two days, accessing the domain still redirects to a Shopify page or error page. We suspect that old Shopify data might still be cached by Cloudflare, as both Funnelcockpit and Shopify use Cloudflare for DDoS protection.
It’s important to note that we never connected the domain to our own Cloudflare account, but have only used the connections set up by Shopify and Funnelcockpit.
Has anyone experienced something similar or knows how we can clear the cache to resolve this issue?
Thanks for your help!
1 Reply
We linked our domain 4-minds.com to Funnelcockpit a few months ago and are using their nameservers. All DNS settings have been correctly configured, and there is no longer any connection to Shopify.Hmm and looks like funnelcockpit is just white labelled Cloudflare, CF NS and all.
Has anyone experienced something similar or knows how we can clear the cache to resolve this issue?This issue used to be really common, comes down to basically Shopify using a Cloudflare product to link domains and that link not being erased. Cloudflare did deploy a fix for this a while ago, making it so if you edited the record in the Cloudflare dashboard it also removed the link, which I suppose isn't possible for you. If you're still having this issue and you can't get Shopify's support to remove the link, there was a community tool made to help remove the link (by linking the hostname to another setup and then removing it, orphaning both): https://liberate-the-hostname.pages.dev/ Looks like your domain loads fine though unless it's just on a specific subdomain or something
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