can't access api keys
I am not able to get to my api keys as I need a password, but when I signed up I used "google sign in" which does not give me a password.
I tried to change my password, but I can't as I didn't have a previous password and leaving old pw blank didn't work.
I tried "forgot my password" and I don't receive an email to reset when I put in the email address I signed up with.
A ticket was submitted a few days ago and still have not receive any communication. I can't access "my activities - all tickets" as it redirects me to "Redirecting to Cloudflare help center hosted by Salesforce..."
How can I go about getting this resolved as I just want to be able to access my api keys/token.
2 Replies
can anyone help please?
^
The usual way with apple/google is to use forget my password and go through the flow: https://community.cloudflare.com/t/password-api-key-apple-id/488561
If you're not getting the email still after https://www.cloudflarestatus.com/incidents/jj0l1cvvk897, I think the easiest path up would be to post on https://community.cloudflare.com/ saying not getting emails, as you're probably on the suppression list and your community identity is directly linked to your account and email, so they can find and pop you off it.
I can't access "my activities - all tickets" as it redirects me to "Redirecting to Cloudflare help center hosted by Salesforce..."If your ticket was replied to you'd get an email and could reply directly to the email but probably caught in the whirlwind of all the other account/billing tickets and would take a while that way