Account incorrectly flagged as Partner Billing
I have an account which I set up myself (for my company) with a work credit card. 100% definitely no partners involved.
Now when I go to edit the payment settings, it says :
"Managed Billing
Billing for this account is managed by your partner."
Any ideas??
3 Replies
That + the top banner is interesting. You don't see any unpaid invoices under invoices and documents?
Eitherway probably going to need a billing ticket
?support
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That's a separate issue I'm trying to resolve. I've raised a billing ticket just not hopeful on getting a response
I have one invoice that says "partially paid" that was issued on 24th Sept.
However - coincidentally - I had the exact amount charged to my credit card on 6th September. I've reconciled the invoices and our charges and we are paid in full.