my account dissapeared
a few months ago i quit valorant which wasnt really my choice, my account disappeared and i mean this literally, i couldnt login and when i requested a password reset/username reminder on the riot games cant sign in page my main account wouldnt appear as if it had disappeared. the only trace i have of my account having existed is all the login codes i got sent to my email over the few years i played the game. now i want to get back into it and wanted to know if any of you ran into a similar issue and if i can get my account back. the main reasons i want this account back is because of all the skins, nostalgia and rank
127 Replies
i did have an alt but first it was NA (im eu) so i can play with my NA friends but the email is sorta fucked and i have account verification turned on
my friend had this issue
he contacted support
THEY AINT HELP
what r they asking for
what did they reply w
first of all u need to get an actual person to speak to u
i forgot because when i did try to get my account i sent the ticket on my alt which i cant log into no more
you can do that?
send a ticket using the email linked to ur disappeared acc
so should i make an account with the email that my main was connected to?
yes the bot will give u stupid solution u have to say you want to speak to an actual person im p sure the bot asks u if u wanna speak to an actual person itself at one point
no dont do that
domt make a new acc
just open a ticket first
do u remember ur old acc password
dont you need an account to open a ticket?
yes
try to log in
through the ticket
interface
and show what it says
aight gimme a sec
i dont rmbr what all i made my friend do bc it was like an year ago
they'll ask u for the first skin u got on that acc
i remember that question
that was years ago i dont think ill remember
you need to remember
do u have receipts
cant login through the ticket interface either
show me what it aays
when u try to log in
i probably did something wrong
yh this is exactly what happened w my friend
click on cant sign in
and show what it says
aight hollup
i tried forgot password and forgot username
both lead to a dead end
what do they say
when u try it
?
@ryan gosling
wdym
like whats the result
yea
the forgot username works but my account doesnt appear in the email they send me and reset password fully dont work
do u have multiple accts w the same email
is that possible
ye
why
this is just gonna complicate it more
okay
make an alr
alt
and go to make a ticket
on another email?
cuz i already got another alt on another email
when i origonally tried to make an account there was some weird issue that wouldnt let me log into those so dumb me from a few years ago decided to keep hitting my head against the wall till it worked
yes
ok lemme use the one i already got
also did your friend ever get their account back?
yes
obviously
just askin
we just kept bothering support until they cooperated
i made him make a ticket until they actually did something
this can take upto a week btw depending on how fast they reply
i might need to make another account
why
wait
nvm
maybe not
i donr remember the set of questions they asked him but i remember them asking about the first skin he bought
nvm its chill
u need to like accurately answer all
questions
and when he got his acc back it was under a different name and email
is it chill if the alt is another region
no idea why
ye
idk
maybe
just make a ticket for now
aight
show me the options
for the issue
when i did this a while back i chose recover my account
should i chose that?
just show me all options
show me all options from every option based question
i cant take a picture of it
why
click on windows shift s
at the same time
oh aight
then ctrl v here
its a scroll 🤷♂️
there
only ones that make sense to me to use are recover my account and manage accounts
Recover my account
it says i must be logged out
imma log out
ok sign out
u wont get a person to reply to u after u submit this
ok imma fill out the info they want me to
a bot will reply
u need to request to speak to a person
after the bot replies
keep requesting to speak to a person until a person replies
use the email linked to ur lost acc @ryan gosling
An employee will reply after 2 days
where they ask for ur email
shit its asking for riot id
The bot is an automated reply that evryone gets
last time i played was about a year ago my ass dont remember
wait does the * mean i do or dont have to answer
i do not remember
U should've gotten the riot id in ur email when u first logged in
oh shit
yea
hollup
leme dig through my emails
got it
i dont remember the date of birth i put on the account because i wasnt 16 at the time of making the account so i needed to use a fake one
@ryan gosling did u change ur riot ID after initially creating the acc
or was it the same
yes thats how i found it
from when u first created
U can't change the riot id
Username*
Nvm
no i remember riot username
riot id is in game
search riot ID update in emails and use the latest one
i already got it
.
okay
Wait..
If u don't remember
did u put ur real birthday
instead of year
like was the day and month real
Then the fuck is that
thats username
not riot id
it was asking me for the in game id that would get displayed when i played valorant
Nvm i need to sleep
sleep is important 🗣️
if i remembered i would have put it in 🤷♂️
no like did u put ur real birthdays date and month
forget ab year
like 7 march
whatever ur birthday is
bro i dont remember even that i made the account 3-4 years ago
omfg
Have u tried using the recovery tool btw?
yes
yea he has
no use
first thing i tried
my friend had this exact issue
we had to keep bothering support until they actually helped
Also have u looked for any email changes on the account
when i mean the account dissapeared i mean dissapeared of the face of the earth
we already have the username sorted
the account disappears
Yea i have seen these cases alot
thats where i found it
when my friend got his acc back his riot id was changed and email too im p sure
its surprisingly comforting knowing i aint the only one who had it happen
Happened to alot of people actually
yea this happened to 2 of my friends
Most of em got their accounts back
the other one just gave up
should i put a random date of birth and then clarify in the actual thing that it aint accurate?
sure
the origonal reason why i gave up on recovering my account is because they kept closing the ticket after giving me the info to fill out
riot support is actually braindead
ye u have to keep bothering them
do i have to keep filling out the form multiple times because im gonna copy all the data i wrote down onto a notpad or something if so
any picture i should include?
i have previous tickets
login codes, username changes and riot account username recovery
should i include a picture of any of those
yes
send picture of when u first created ur acc
in ur email
it should say welcome lucentai something blah blah
include login codes asw
and include when u received thel
like the dates
and receipts if u have any
search riot receipt
the earlist email i ahve from riot is a login code 🤷♂️
in email
none
okay send that and send the ss of you created ur account lucentai it should say something along those lines
in ur email
just search riot and scroll to the bottom
ok lemme quickly copy everything i wrote onto notepad and place it somewhere on my desktop
what questions do they ask u
they need to confirm the existence of ur acc first
no just for if i need to send it multiple times
i aint gonna rememeber what i typed and its probably gonna cause more confusion
wait how can i view the ticket?
are they gonna send shit to my email?
yes
oh its cool then
shit well all i can do now is wait
thanks for the help tho bro
wanted to get back into valo because its the only thing one of my close friends plays and i wanna hang with him more
@annie
problem
first
turns out my riot id wasnt the one i had typed in
i found this out because i was looking for clips of me playing on the account
most recent clips (which was after the email i recieved of my username change) on that account were with a different diapay name
WAIT
IVE DUG UP A CLIP OF ME WITH THE USERNAME
second
they already responded
i should have probably started with that
what did they say
they asked for some info that i didnt know so i sent them clips of me playing on that account, maybe thats proof enough of that being my account
did u send them login codes and the email where riot says you've created ur acc
this was 4 hours ago, 231 comments. the val community rlly helps
real
the login codes i couldve but i dont have an email for having created my account for some reason
I GOT IT
I DIDNT EVEN HAVE TO DEAL WITH A SINGLE BOT
also my username and stuff has stayed the same
its the same exact way i left it
yay
for my friend it was changed
idk why