It has been 2 years since the unjust ban and the ban has still not been opened.

I am someone who has been playing Valorant since the open beta version and I play the game very often. I was banned from all my gaming accounts due to a virus that infected my computer, and after formatting the computer, I continued playing on another account. I am not banned at the moment, but my main account, into which I deposited so much money, has not been unbanned. I've been opening a support request for 2 years, but no one even answers properly. Why don't you unban the players you unfairly banned? We are trying to enjoy the game more by depositing money, but you denigrate our game delivery and even though we explain ourselves, you are still not even aware that you are unfairly banned. How many times do I have to explain myself to you, I ask, why should I feel the need to cheat on an account that I have deposited so much money into and that I enjoy playing with because I am innocent in order to get my ban lifted? I am calling out to you authorities, please help me, I have been trying for two years, but you don't even notice my efforts...
Solution:
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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15 Replies
Geniux
Geniux2mo ago
players that were unfairly banned will be unbanned too
Wistand
WistandOP2mo ago
The ban of our famous friends who were unjustly banned was lifted, but ours was not. xD
Geniux
Geniux2mo ago
;valsupport
Solution
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Wistand
WistandOP2mo ago
I've been opening a support request for 2 years and I still haven't seen anything useful.
Geniux
Geniux2mo ago
its your only hope tho
Wistand
WistandOP2mo ago
This is my only hope, but when we open a support request, either the robot answers or empty messages are sent and no solution is offered.
Geniux
Geniux2mo ago
...so your appeals are rejected and your account wont be unbanned
Wistand
WistandOP2mo ago
If it was my fault, I wouldn't say anything, but it makes me extremely sad that the ban I received from a virus that was not my fault and only infected my computer was not opened and I cannot do anything. I open a support request but I don't get a response.
Geniux
Geniux2mo ago
no responst and tickets closed = no unban
Wistand
WistandOP2mo ago
no response and tickets closed = no lifting of the ban, this is really how I live, they do these things Can I contact authorized friends from a different location?
Geniux
Geniux2mo ago
what do you mean with authorized friends and different location
Wistand
WistandOP2mo ago
can be application and another platform
Geniux
Geniux2mo ago
no
Wistand
WistandOP2mo ago
thank you buddy
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