Can't login
Hey, I can't log into my account, I have 2fa enabled and I don't have access to the security key I used to use, I already contacted cloudflare more than 1 week ago, but haven't heared back from them, what can I do to speed up the process?
3 Replies
Hey. Have you tried doing this already?
?account-recovery
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email
thx, sorry for not noticing ur reply earlier, they answered this morning, it took them moooore than 4-5 buisness days