Hello, I use the R2 service to store data and provide download links for my customers, but today I d

Hello, I use the R2 service to store data and provide download links for my customers, but today I do not have access to my R2 account. After logging into the R2 management page, I received the following message: "Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account's billing status, visit Billing." I then made a full payment of the remaining invoice, but my R2 service is still not functioning again. I have submitted a support ticket regarding this issue, but I believe this is a problem related to the R2 service.
11 Replies
arielespweb
arielespwebOP2mo ago
some tip or how to re-enable r2 ?
Spanky
Spanky2mo ago
Day a day and R2 is with problems... Please fix this problem with billing... We need our files.
Chao
Chao2mo ago
@Matt @rita please help me too. - no red bars in the dashboard. - by inspection, 'subscriptions' endpoint got 500 errors before redirect to the same page. here's the response {"success":false,"errors":[{"code":1000,"message":"Internal Server Error"}]}
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Spanky
Spanky2mo ago
@rita my account id is: c7fe084dc163f1ce3137b9ee924d0997
Unknown User
Unknown User2mo ago
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sharax
sharax2mo ago
hi Why can't I find this access_key_id in the Cloudflare dashboard? I want to use rclone.
chip
chip2mo ago
@Space no, all good now
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Chaz
Chaz2mo ago
how can I get my bucket deleted? i no longer have access to delete files manually, I just want the whole bucket deleted and all files inside no just via web gui i dont have any way to communicate via r2 rsync etc all gone server deleted i just want to press delete in the webgui and it deletes the bucket and everything
Hello, I’m Allie!
You can still create a new token via the dashboard
Chaz
Chaz2mo ago
but it says i must delete files first
Hello, I’m Allie!
You need to delete the files first
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