Hi Matt, 1. Yes, I re-added R2 for so many times but every times it navigates back to this screen.

Hi Matt, 1. Yes, I re-added R2 for so many times but every times it navigates back to this screen. 2. In billing subscription, I don't see "R2 Storage" 3. Yes, I missed a payment. And I paid 2 days ago. However, one point here that the payment is not done automatically like it had done before. I'm not aware of overdue. My account ID is 'd89e02023d72c17c71173b6eabb70620' Please help check asap, my service is totally suspended. due to this issue.
10 Replies
arielespweb
arielespweb2mo ago
Hello, I use the R2 service to store data and provide download links for my customers, but today I do not have access to my R2 account. After logging into the R2 management page, I received the following message: "Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account's billing status, visit Billing." I then made a full payment of the remaining invoice, but my R2 service is still not functioning again. I have submitted a support ticket regarding this issue, but I believe this is a problem related to the R2 service. some tip or how to re-enable r2 ?
Spanky
Spanky2mo ago
Day a day and R2 is with problems... Please fix this problem with billing... We need our files.
Chao
Chao2mo ago
@Matt @rita please help me too. - no red bars in the dashboard. - by inspection, 'subscriptions' endpoint got 500 errors before redirect to the same page. here's the response {"success":false,"errors":[{"code":1000,"message":"Internal Server Error"}]}
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Spanky
Spanky2mo ago
@rita my account id is: c7fe084dc163f1ce3137b9ee924d0997
Unknown User
Unknown User2mo ago
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sharax
sharax2mo ago
hi Why can't I find this access_key_id in the Cloudflare dashboard? I want to use rclone.
chip
chip2mo ago
@Space no, all good now
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Chaz
Chaz2mo ago
how can I get my bucket deleted? i no longer have access to delete files manually, I just want the whole bucket deleted and all files inside no just via web gui i dont have any way to communicate via r2 rsync etc all gone server deleted i just want to press delete in the webgui and it deletes the bucket and everything
Hello, I’m Allie!
You can still create a new token via the dashboard
Chaz
Chaz2mo ago
but it says i must delete files first
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