how do I get hold of customer service….
I created an account, paid for it. I can see the invoice in my billing but it still keeps me to free tier. I opened 2 tickets but when I got to support > My activities it takes me to the age that says can not locate my account… now I have a paid account showing as free tier and no way to get hold of customer service
#billing #help
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May be worth mentioning: Pro/Business plans are per domain/zone, not account-wide.
My activities it takes me to the age that says can not locate my account… now I have a paid account showing as free tier and no way to get hold of customer serviceIt should tell you about how to make a ticket for no access. https://www.cloudflarestatus.com/incidents/1lqnm2bnbngd Otherwise, you'll get an email when they reply and you can reply to it