V
VALORANT3mo ago
MERCY

refund help

Hello, I bought Singularity Vandal and I am fully sane, but after using it for 2 games it became clear that I have a big problem, which is that my eyes cannot focus because of the circular mark when I shoot with the weapon, and this is a disease I have. I can only use the weapon at level 1 or base level to hide the circle , i opened a ticket but no one answerd until now so i need a quick answer here to see if its possible to refund cause really i can't play with this skin with upgraded , its amazing skin but idk why i cannot focus when i shot on it
No description
33 Replies
jidat
jidat3mo ago
It takes upto 3 days for a reply from support And tbh i don't think u r gonna get a refund for it As u used it ;refund
VANGUARD Main
VANGUARD Main3mo ago
:valExclamation: Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped. More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
jidat
jidat3mo ago
^
MERCY
MERCYOP3mo ago
man istg the skin is very cool and i bought it fast cause i love singularity bundle but my eyes i don't know when i shot i just focus for the circle and can't even focus into the game
jidat
jidat3mo ago
Well just wait for a reply from support
MERCY
MERCYOP3mo ago
i can play with this skin only on base upgrade
jidat
jidat3mo ago
We can't rly help with this sry, only support can
MERCY
MERCYOP3mo ago
there is kuronami on my shop today :val_PeepoSad: its impossible to get reply before shop ends?
jidat
jidat3mo ago
Eh it usually takes more than 24 hours Also if u could check the status of ur ticket Using the link u got in ur email as u made the ticket
MERCY
MERCYOP3mo ago
im cheaking it always
᲼
3mo ago
Do you play on psn
L
L3mo ago
that’s pretty much your own fault. U can’t refund it
MERCY
MERCYOP3mo ago
pc
᲼
3mo ago
Nm then it won't work
MERCY
MERCYOP3mo ago
man i was saving money day by day to get 1 battle pass and 1 vandal skin when i see the singularity trailer i didnt focus about the circle shot i just wanted to get it and finally play with some skins
L
L3mo ago
u will get used to it tho!
MERCY
MERCYOP3mo ago
i just use it for 1 unrated game and 1 comp game and both i was bottom frag
LEveLiQ
LEveLiQ3mo ago
@MERCY there is a one time exception per account where you can refund any used skin
night
night3mo ago
isnt that only if you didn’t upgrade it
hnsmm
hnsmm3mo ago
why didn't you look at the trailer of the gun before purchasing?
LEveLiQ
LEveLiQ3mo ago
no, ANY skin i think the limit was like 2 weeks or so if he already refunded one, well, he's cooked
JSN
JSN3mo ago
The bundle is out for a while , you can pick it up in game before you buy it.
jidat
jidat3mo ago
They removed that months ago
stevie
stevie3mo ago
False
᲼
3mo ago
You could get any skin for free basically?
Zen._.
Zen._.3mo ago
no there isn't, they scrapped the program
류우는 여기
Cant you just click on which base level of upgrade you want and equip like that or i am tripping
Zen._.
Zen._.3mo ago
you can
류우는 여기
So he should just do that instead of refund
Vortex
Vortex3mo ago
that feature has been removed
MERCY
MERCYOP3mo ago
i see that in the trailer but i didnt know its will be gonna problem for my eyes if i know its will be gonna problem for me im gonna was buy kuronami vandle better than singularity
LEveLiQ
LEveLiQ3mo ago
oh what my bad
stevie
stevie3mo ago
Sadly Ray no refund for you
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