Upgrade to Pro Plan didn't go through (2 days ago)

But I did check my CC statement and the charge shows up there. I tried to create a support inquiry and got an email, but can't log into it to see any updates: (https://billing.support.cloudflare.com/support/case/_REMOVED_) I seem stuck thx!
3 Replies
Chaika
Chaika5mo ago
but can't log into it to see any updates:
Do you get the Salesforce account not found error page? If so, did you make a ticket about no access? You'll get emails anyway when there's a reply and can always reply in emails
jmac
jmacOP5mo ago
thanks @Chaika, I saw "no reply" in the email so assumed I couldn't reply...but it in fact let me reply to the email. Fingers crossed thanks!!!
Chaika
Chaika5mo ago
you can reply to replies, probably not to the initial creation or other ones

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