Urgent: {'message': 'Something went wrong. Please try again later or contact support.'}

We have been encountering this API error every day for about 3 days (usually 6:00-12:00, so 6 hours a day). Could you please check if the error is on our side or yours? Timestamps of api errors that might be useful: 2024-09-26T07:15:01.021521866Z 2024-09-26T07:15:00.95935792Z 2024-09-26T07:08:59.823314972Z P.S. Also noticed this one: 2024-09-25T22:54:16.07879268Z stderr F Response json was: response.json()={'message': 'Service Unavailable'}
3 Replies
nevermind
nevermind2mo ago
Additionally, during this time we experience read timeouts (requests taking more than 90 seconds to process). I think these problems are interrelated.
yhlong00000
yhlong000002mo ago
could you provide more info? I assume you get this message from UI? which page or button you click and get this, is it serverless or pod
nevermind
nevermind2mo ago
We get it with python httpx, not UI First three occurred while podFindAndDeployOnDemand, Last one - query myPods We have a bunch of these errors in Grafana, so we can provide any additional information.
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