Cloudflare + Hubspot - Errors
I am getting a “Missing record” Error for my DNS records relating to Hubspot. I created TXT record types for each DNS record, updated the Host and entered the required data. However I am still getting “Record not found” messages for each DNS. What do I need to do to fix this?
3 Replies
What's the domain/record and the exact error Hubspot is reporting?
The domains are: hsblog.sell2rent.com; hslanding.sell2rent.com; hsmarketing.sell2rent.com; hssales.sell2rent.com; hswebsite.sell2rent.com
Here is the support message I received from Hubspot and what they're seeing on their end:
In our backend, this is the information we see:
issue:{
type:"BLOCKED_DOMAIN",
description:"This domain is blocked by Cloudflare, preventing us from connecting it to HubSpot and issuing it an SSL certificate."
},
This aligns with the error we see when we go to hsblog.sell2rent.com (check screenshot). This is also the case for the other domains connected in your settings here.
Next Step:
You will want to reach out to CloudFlare and have them unblock these domains. Once unblocked, the check should update in about 24 hours. Feel free to reach out once they have been unblocked, and I can see if I can reset the domain connection.
ahh ok yea that's
The hostname is part of a banned domain. This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.abusereply is who you should contact