Banned :!

hey guys I wanted to ask, if I got banned, and the support ticket couldn't help me, where could I get more help?
Solution:
probably because the request was denied
Jump to solution
30 Replies
Geniux
Geniuxβ€’3mo ago
only support can help you
VANGUARD Main
VANGUARD Mainβ€’3mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
ゼレフ
ゼレフOPβ€’3mo ago
they don't answer to my tickets, only answer couple of times then only the bot answers now and automatically cancel the ticket, been falsly banned for using "Third Party Programs", I can prove not using them but none is listening 😭
Geniux
Geniuxβ€’3mo ago
if a ban appeal ticket has been answered by the bot AND closed, it has been denied
ゼレフ
ゼレフOPβ€’3mo ago
how can I get actual help from a person working there, like do I search on twitter or sth? because I've seen people doing it and it actually working out been banned for more than 2 years now.
Geniux
Geniuxβ€’3mo ago
;van152
VANGUARD Main
VANGUARD Mainβ€’3mo ago
:valExclamation: The error code VAN 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
Geniux
Geniuxβ€’3mo ago
first ban is 4 months (account is perma) second ban is perma have you been banned for 3rd party software twice already?
ゼレフ
ゼレフOPβ€’3mo ago
no only once and I was using a coding program which was given to me by a professor when i got the ban i believe it was it that somehow got me banned, called SASM, an assembly program first ever ban that I get
Geniux
Geniuxβ€’3mo ago
so you can create a new account
ゼレフ
ゼレフOPβ€’3mo ago
I paid more than 3k on this acc
Geniux
Geniuxβ€’3mo ago
gg
ゼレフ
ゼレフOPβ€’3mo ago
😒 re submitted another one
Geniux
Geniuxβ€’3mo ago
welp
ゼレフ
ゼレフOPβ€’3mo ago
i mentioned that the first ban should be 4months, hope they understand
Geniux
Geniuxβ€’3mo ago
it probably was 4 months just the account it banned perma right at the first time
ゼレフ
ゼレフOPβ€’3mo ago
idk whym
Geniux
Geniuxβ€’3mo ago
if you are banned for 3rd party software the account you just played on is basically deleted and you get a 4 months ban from playing valorant on the pc (Hardware ban)
ゼレフ
ゼレフOPβ€’3mo ago
i didnt get a hardware ban
Geniux
Geniuxβ€’3mo ago
hm
ゼレフ
ゼレフOPβ€’3mo ago
i still have my old account in my friend list also, I've seen people get unbanned from a third party software ban idk why they wont compromise
Solution
Geniux
Geniuxβ€’3mo ago
probably because the request was denied
ゼレフ
ゼレフOPβ€’3mo ago
if they banned me for a specific duration even if i was falsly banned i wont say a word, cuz it will be unbanned anyways, but they instatly did perma
ゼレフ
ゼレフOPβ€’3mo ago
they wont even tell me what i used or when, or anything, didnt even explain
Geniux
Geniuxβ€’3mo ago
thats normal ;bannable
VANGUARD Main
VANGUARD Mainβ€’3mo ago
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction. Learn more below: https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
Geniux
Geniuxβ€’3mo ago
to keep the anticheat as secure as possible
ゼレフ
ゼレフOPβ€’3mo ago
aha well i hope they understand this time or i will just try to reach out for an operator
Geniux
Geniuxβ€’3mo ago
good luck with that
ゼレフ
ゼレフOPβ€’3mo ago
ye pretty hard lol none answers ;i
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