upgraded wrong domain
Hello, I upgraded the wrong domain to pro. I've sent a message to support but have yet to hear back. in the mean time I've went ahead and purchased the pro plan for the correct domain so at this point I'm just looking for a refund. any help here would be great.
9 Replies
As this is a community server i guess your only chance is to wait for support to answer your ticket
the support ticket i sent in was last week, I apologies for any inconvenience i have caused, its brutal i cant get a response.
are the wait times really this long? sorry im very new to cloudflare with not a whole lot of technical background. so any futher assitance from an expert would be great
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Some issues, such as Account or Billing related issues, cannot be solved by the community.
thanks, its pretty frustrating, i cant gt a response
if anyone can escalate my case?
Hello, I just filled all the payment related details in R2 but I still do not have access to create Bucket.
Same here. I've been paying for Workers but tried to add R2. Can't create a bucket.