V
VALORANT3mo ago
André

Cant get in valo cuz of this HELP PLS !

i just updated my pc to windows 11 and can't play valo anymore. if looked it up on youtube but none of the methodes helpt.
No description
67 Replies
Hobo
Hobo3mo ago
Did you have issues enabling it in BIOS? Can you also send your pc specs
André
AndréOP3mo ago
i couldent fine anything in bios how do i find my specs
Hobo
Hobo3mo ago
Open "cmd" on your computer and run both of the following commands wmic baseboard get product,manufacturer wmic cpu get name
André
AndréOP3mo ago
i got the cmd open rn so do i just copy paste what you typed? in there
Hobo
Hobo3mo ago
Yes both seperately
André
AndréOP3mo ago
like this and then press enter
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Hobo
Hobo3mo ago
Yes
André
AndréOP3mo ago
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André
AndréOP3mo ago
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André
AndréOP3mo ago
like this
Hobo
Hobo3mo ago
Exactly. Just a moment. So with the information I could find it does not to me seem possible for you to use TPM 2.0 on your current PC. This would mean that for you to enable TPM 2.0 and continue playing you would have to upgrade your system.
André
AndréOP3mo ago
hu oke weird because when i had windows 10 i could play no problem. but how do i upgrade my system?
Hobo
Hobo3mo ago
Im assuming you are using Windows 11? Were you able to upgrade to it without any issues or tricks?
André
AndréOP3mo ago
ye just 4 days ago i restarted my pc and went to windows 11 a friend of mine helpt me with doing that he did it with a thing called tiny eleven
Noob
Noob3mo ago
@André Windows key + R Type 'msinfo32' press enter Send ss
André
AndréOP3mo ago
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v.
v.3mo ago
@André try this win key + r type 'tpm.msc' and press enter and send a ss
jidat
jidat3mo ago
Ur pc doesn't support tpm 2.0 Why would u even update to win 11 welp
André
AndréOP3mo ago
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LEveLiQ
LEveLiQ3mo ago
honestly your motherboard is pretty... old... and im pretty sure upgrading to 11 blindly was a bad idea your cpu doesn't have integrated TPM and your board likely won't support secure boot your best bet is to revert to windows 10
jidat
jidat3mo ago
Secure boot is alrdy on But yea, they don't have a tpm chip Reverting back to win10 still has a very high chance of giving em the tpm error
LEveLiQ
LEveLiQ3mo ago
no, windows 10 does not have requirements for a tpm chip
jidat
jidat3mo ago
Once an account gets the restriction, it will ALWAYS have that restriction until the pc has tpm 2.0 enabled
André
AndréOP3mo ago
ye so the story goes like this so i had windows 10 and my pc was corrupted BADLY so a friend of mine told me that tiny eleven was gonna help my pc and then i would be able to play valorant normally. but as you guys can see its not working.
jidat
jidat3mo ago
Doesn't matter the windows
LEveLiQ
LEveLiQ3mo ago
what thats just no way
jidat
jidat3mo ago
It isss how it isss
LEveLiQ
LEveLiQ3mo ago
i dont think tpm restriction works like that lmao nah ive had people who had similar issues
jidat
jidat3mo ago
U thinking something will not change how it actually works
LEveLiQ
LEveLiQ3mo ago
if they had unsupported hardware i hit them with "downgrade" it actually worked
André
AndréOP3mo ago
im lost lol. i first had windows 10 and could play but my game would freeze a lot then i swiched to 11 and now it doesent work
jidat
jidat3mo ago
As i said, the chances of degrading to win10 solving the issue is very low
LEveLiQ
LEveLiQ3mo ago
id argue with that, it likely would solve it since riot explicitly states the secure boot and tpm requirement is only live on 11
jidat
jidat3mo ago
Also its not like win 10 pcs are free from restrictions
LEveLiQ
LEveLiQ3mo ago
they... are though..?
André
AndréOP3mo ago
i can like get in and get in the range shoot a couple of bots then i get kicked out
jidat
jidat3mo ago
In ALOT of cases people have gotten the restriction while being on win10 So no, they are not
LEveLiQ
LEveLiQ3mo ago
do you have a graphics card?
André
AndréOP3mo ago
uhh i dont know 😅
jidat
jidat3mo ago
Nuh uh Straight up asking for secure boot or tpm or sometimes both
LEveLiQ
LEveLiQ3mo ago
welp you think what you think its OP's decision whether or not to downgrade back to 10
André
AndréOP3mo ago
so question can it still be fixed or am i cooked
LEveLiQ
LEveLiQ3mo ago
with windows 11 there is no way you can run valorant and i never heard of people getting "account restriction" for tpm and secure boot maybe they did an in-place downgrade
jidat
jidat3mo ago
Its not just me "thinking" Its facts There are alot of people who come here with the restriction while being on win10
LEveLiQ
LEveLiQ3mo ago
yeah because my experience says otherwise
jidat
jidat3mo ago
Idk where u get ur experience from
LEveLiQ
LEveLiQ3mo ago
im not even that active here lmao, i just wanted to solve my own issue there are bunches of people who get this vanguard stuff worldwide including in my own countries
André
AndréOP3mo ago
im just watching the show lol
LEveLiQ
LEveLiQ3mo ago
yeah your best bet is to downgrade to windows 10 again
André
AndréOP3mo ago
@jidat so do you think/know if there is a way to play valo on windows 11?
LEveLiQ
LEveLiQ3mo ago
if you did an in-place upgrade you could use rollback feature, not guaranteed though
jidat
jidat3mo ago
Here is an example
André
AndréOP3mo ago
oke thanks @LEveLiQ i will keep that in mindd
jidat
jidat3mo ago
Can give u like 10 more Without tpm? Nah Ur best bet here will be to downgrade to win10
LEveLiQ
LEveLiQ3mo ago
why did we argue here then if we had a common ground :lmoa:
André
AndréOP3mo ago
oke so there is no way i can get TPM on win11?
jidat
jidat3mo ago
If that still doesn't let u play, make a ticket with support and tell em ur pc doesn't support tpm 2.0
André
AndréOP3mo ago
hahaha fr
jidat
jidat3mo ago
Cuz i said that doesn't guarentee their game working
LEveLiQ
LEveLiQ3mo ago
you could buy a tpm module but depending on where you live it could be very pricey
jidat
jidat3mo ago
Whereas u said it will always work on win10
LEveLiQ
LEveLiQ3mo ago
yeah i guess, sorry, that was my experience, i guess youre right
André
AndréOP3mo ago
oke all good thanks for the help guys ❤️ il see if i will downgrade
v.
v.3mo ago
I can walk you through it if you ever need help
André
AndréOP3mo ago
i will dm you when i chose to go back thanks man
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