T
Twenty3mo ago
Rob

New Note Errors

I have an issue with notes that has been present for as long as I've been using twenty (~4+ months). I am not sure if its a set up problem on my side or a bug, so reporting it here. Here is how I produce the error: - Be in a company or person - Click on notes tab - Click on new note (on the right of the screen, a new note UI appears) - click on title and type in a new title - hit enter or click outside the text entry box - get an error in bottom of screen. and the note title is not saved Same thing happens for content To solve this, I create a note. Refresh the whole page. The note is then visible as an empty note. I click on it and enter title and content. But this is an awkward and slow workflow. Attached is a screenshot example. Is this me or a bug? Is there any info I can share to help debug or reproduce?
No description
20 Replies
Rob
RobOP3mo ago
as a side note, using apple-r to refresh does not work once exiting the text field either, so i need to use my mouse to click refresh Sorry, I should have mentioned I am self hosting the latest release. Everything else works great.
Rob
RobOP3mo ago
i created an issue about this here: https://github.com/twentyhq/twenty/issues/7231
GitHub
Notes Creation Bug: Unable to Save Title or Content · Issue #7231 ·...
Bug Description When attempting to create a new note in Twenty, it often (80% of the time) won't save the title or content. Often it appears like the text is saved, but if you refresh or leave ...
thomast
thomast3mo ago
Hi @Rob , thank you for this ticket. I see there are answers on github so let's continue there!
Rob
RobOP2mo ago
Thanks @thomast It seems this is an elusive bug, but something that heavily impacts my experience with Twenty. I have shared some additional info and docker compose in the GitHub issue. Hopefully this helps to identify what I’ve don’t wrong.
Rob
RobOP2mo ago
hi @thomast @charles @marie @Weiko , thanks for your help with this issue on the githuib issues page, as @Weiko suggested, I am reaching back out here to try and solve the issue on discord. Is there a time we could jump on a call to debug together? https://github.com/twentyhq/twenty/issues/7231#issuecomment-2405365700
GitHub
Notes Creation Bug: Unable to Save Title or Content · Issue #7231 ·...
Bug Description When attempting to create a new note in Twenty, it often (80% of the time) won't save the title or content. Often it appears like the text is saved, but if you refresh or leave ...
Rob
RobOP5w ago
Just wanted to circle back here and see if there’s any information I can share or quick debugging I can do on my data base to better understand what in my setup or database might be causing this bug. I’ve shared the docker compose setup in the related GitHub issue. Thanks @Weiko @marie @charles I’d also love to update to 0.32. But I’m concerned to update in case their is something wrong in my database which might compound with the upgrade And congratulations on the release!
charles
charles4w ago
Hi @Rob, how are you doing? This release was a challenging one, I'm looking at your issue I cannot reproduce on v0.32.3. It might be tied to your database indeed could you share with me your network tab and the query being sent to your server This 'Not Implemented Yet' error is thrown by our optimistic rendering issue. It's likely that you have an outdated field type (maybe EMAIL that has becase EMAILS) that was not migrated by our upgrade scripts. The current version of twenty does not recognize it anymore Should be fairly easy to fix What version are you currently on?
Rob
RobOP4w ago
Really well thanks mate. Hope you are doing well too. The release is very exciting. I’m sure it’s worth the effort. Congratulations to you and the team. I’m currently on 31.2 I tried to do this before on the GitHub issue. But I think I shared the wrong thing. I spent some time trying to find what you needed, but my network debugging skills aren’t up to scratch. I’m sorry As I am not good with the network tab. Could we jump on a call or could I share my database with you? @charles Thank you for the assistance and your patience!
charles
charles4w ago
Sure, we can schedule a call for next tuesday, would that work?
Rob
RobOP4w ago
Thanks @charles. Apologies for my delayed response. If you are still available Tuesday (i.e. today), could you meet at 9 , 10, or 11am (Paris time). If you are no longer available today, when would work best for you? I am in Australia, but am happy to wake up early or stay up late to work around your schedule.
charles
charles3w ago
Let's schedule something for Friday if that works for you @Rob
Rob
RobOP3w ago
That’s @charles Unfortunately I won’t be able to make Friday work for a reasonable hour of the day for you due to the time zones (the latest I can do is 7am your Friday). Instead, are you available Monday or Tuesday or Wednesday at 10 or 11am (French time)?
charles
charles3w ago
Next Monday works for me at 11am 🙂
Rob
RobOP3w ago
Thanks @charles lets lock in Monday at 11am (France time). I also have some health check errors that I suspect are unrelated to the notes issue. But is there anything I can do to resolve these and other potential issues before the call, to be more effecient with your time?
Rob
RobOP3w ago
charles
charles3w ago
looks related, we can take a look on Monday
Rob
RobOP3w ago
Hi @charles , we didnt specify where to meet. So I have joined the voice channel on discord. Let me know if you prefer to meet elsewhere
charles
charles3w ago
joining in a few mins! struggling with a deploy but almost there
Rob
RobOP3w ago
no worries. ill be around
charles
charles3w ago
all good, joining
Want results from more Discord servers?
Add your server