DNS Problem

Hello, I use Cloudflare's DNS feature in the Free plan, but there is a problem with Turkey. Sites cannot be accessed. Who else is having problems with this issue and what is your solution?
10 Replies
Idle
Idle•4mo ago
whats the error
Kurtulus A.
Kurtulus A.OP•4mo ago
When I change the DNS to another service, the site opens. When I transfer it to Cloudflare, access to the site is lost and this problem only occurs in Turkey.
Idle
Idle•4mo ago
what error do you get when access to the site is lost NXDOMAIN?
Kurtulus A.
Kurtulus A.OP•4mo ago
Since the site is on the Shopify infrastructure, I cannot see what the error code is. The only screen I see is this.
1.1.1.1
1.1.1.1•4mo ago
DNS over Discord: CNAME records
jojuke.com CNAME @9.9.9.9 +noall +answer No records found
diggy diggy hole
Idle
Idle•4mo ago
🤔 as far as I know, shopify requires you to put a cname record that points to their site
Chaika
Chaika•4mo ago
cept you can't have CNAMEs on apex
Kurtulus A.
Kurtulus A.OP•4mo ago
Cname registration is available but not working.
Chaika
Chaika•4mo ago
always going to be flattened or they'd just tell you to use a/aaaa
Kurtulus A.
Kurtulus A.OP•4mo ago
I am now in contact with the support on the Shopify side. Let's see what the problem is. The cause of the problem has been identified. If you're uploading an external theme to your Shopify store, then pay attention. Your store might be blocked due to copyrights. The cause of the problem in access was due to this.
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