Hello guys, I'm using Ketch with Zaraz, and I've noticed that Ketch works properly on the initial ro

Hello guys, I'm using Ketch with Zaraz, and I've noticed that Ketch works properly on the initial route, calling window.ketch('showPreferences') as expected. However, when I navigate to other routes, the cookie settings modal doesn't appear although now if I navigate to the other route it opens the modal instantly.
15 Replies
zilch
zilch4mo ago
Same, I'm also getting internal error, code 10000
Rapid
Rapid4mo ago
@yo'av Please help us with that 🙏 our Zaraz is offline for a long time now due to that error.
ItsTobias
ItsTobias4mo ago
@yo'av I have identified a rather nasty issue with the Google Ads gtag setup, which prevents you continuing setting up a conversion action in Google Ads until Google Ads is able to detect their gtag code on the website. This results in a really annoying situation where you have to add the gtag code temporarily to the site so GAds can detect it, then remove it. The simplest solution I have found to achieve this is to create a custom HTML tool with the gtag script in it, let Google Ads check the site, then remove the custom HTML tool and add the required details into the Zaraz Google Ads tool. This might be best as some sort of "setup wizard" inside Zaraz to minimise confusion for Zaraz end users.
Bittu
BittuOP4mo ago
Can someone help here?
AK
AK4mo ago
Hello Folks. I have a blocking trigger setup on an analytics script which should be getting triggered when the User-agent string contains uptime.com. I'm not getting any activity on the trigger which leads me to believe the blocking trigger might have a bug in it (I have confirmed my user agent from the uptime.com monitors does indeed contain the match value I have set on the triggering condition). I've submitted mulitple support requests to cloudflare on this paid cloudflare pro site but their support ticketing system is not working, i only see old support tickets and none of the new ones I've submitted. - Anyone else having issues with cloudflare support ticketing? - Anyone else have any success with using blocking triggers? Thank you!
Rapid
Rapid4mo ago
Yes I ahve the same problem with the ticketing Support tickets just don't work
Syed
Syed4mo ago
Hi guys, I just registered cloudflare and use the Zaraz to connect with facebook pixel. My DNS entry is all good. I can access to the website as usual. But the Zaraz Facebook Pixel, I've keyed in the correct pixel ID, the conversion API token as well as the triggers. Then I installed the Meta Pixel Helper to check whether my pixel was setup correctly in the website, but unfortunately "No pixel found on jaafarconsult.com". The Zaraz monitor also didn't receive any traffics, not to mention my Facebook pixel. Is there anything further i could do? thank you guys.
AK
AK4mo ago
@Cloudflare (Server Owner) what’s the deal? Do you have the proxy turned on in your DNS Zone records? Cloudflare icon is on?
Isaac McFadyen
Isaac McFadyen4mo ago
?pings
Flare
Flare4mo ago
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
AK
AK4mo ago
I think the cloudflare support ticketing is down for a couple weeks now.
Unknown User
Unknown User4mo ago
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Mackenly
Mackenly4mo ago
With Google Ads' Enhanced Conversions, has there been further movement on support with Zaraz's Google Ads MC? Back in August it was :soontm: but wondering if there's an estimated timeline, work around, or potential beta option. Thanks! https://discord.com/channels/595317990191398933/1275387396170580020/1276515019378655253
Rafael Machado
Rafael Machado4mo ago
I want to know about this too. At least know if the solution would be like a tag on GTM where it is not needed to have a developer token with basic access to send EC, or if the solution would be a UI of: https://developers.google.com/google-ads/api/rest/reference/rest/v17/customers/uploadClickConversions because the last time this was asked, it was said that Google is too closed about how EC should be sent.
ItsTobias
ItsTobias4mo ago
Enhanced conversions can be sent via the Google analytics measurement protocol. Which is easier to integrate than Google Ads awful API. However it pushes the data into Analytics not Ads which may not be where people want it.
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