new domain
It turns out that 2 days ago I purchased a domain through Cloudflare in the registration category but it has not been verified yet and I would like to know if I have to do something to have it verified since I need the domain as soon as possible. I purchased it for 2 years and it cost me $9.88. If they do not verify it, I will have to request a refund.
8 Replies
can someone help me?
There's no expiration date, looks like it got stuck in a weird state. I would make a registrar ticket
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
You already believed it, but they don't answer me and I need the domain as soon as possible.
there is NO WAY to contact support unless you can log in...but if you can't log in...which is my problem...then you are screwed!
please make your own thread in the future
?account-recovery
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email
^ is what you're looking for though