Hi, a new query. We currently use the service [tawk.to](https://www.tawk.to/) for a helpdesk chat wi

Hi, a new query. We currently use the service tawk.to for a helpdesk chat widget on our site, and it would be prudent if we could load this either as a native tool or being able to build a managed component for it However, I've noticed that the cloudflare managed components apparently don't support embed or widgets at this time is this something in development?
tawk.to
tawk.to
100% FREE Live Chat Software, Ticketing & Knowledge Base! - www.taw...
tawk.to is 100% free live chat software to monitor and chat with visitors on your website or from a free customizable page.
13 Replies
Coop
Coop3mo ago
Thanks for all the help Tobias, happy to help update the docs to make this more clear in the future. I created the correct new tag. Do i add the conversion label to the settings of the google ads tag or insert it some other way
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ItsTobias
ItsTobias3mo ago
I think the docs are out of date here. The conversion label is added to the ads action which sends the conversion details to Ads Although you might be able to add it directly to the tool I guess Maybe it doesn't matter which I'm on my phone atm not easy to help without having the admin in front of me
Unknown User
Unknown User3mo ago
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Rapid
Rapid3mo ago
guys, it doesn't let me enable zaraz plan, any idea why? internal server error
Bittu
Bittu3mo ago
Hello guys, I'm using Ketch with Zaraz, and I've noticed that Ketch works properly on the initial route, calling window.ketch('showPreferences') as expected. However, when I navigate to other routes, the cookie settings modal doesn't appear although now if I navigate to the other route it opens the modal instantly.
zilch
zilch3mo ago
Same, I'm also getting internal error, code 10000
Rapid
Rapid3mo ago
@yo'av Please help us with that 🙏 our Zaraz is offline for a long time now due to that error.
ItsTobias
ItsTobias3mo ago
@yo'av I have identified a rather nasty issue with the Google Ads gtag setup, which prevents you continuing setting up a conversion action in Google Ads until Google Ads is able to detect their gtag code on the website. This results in a really annoying situation where you have to add the gtag code temporarily to the site so GAds can detect it, then remove it. The simplest solution I have found to achieve this is to create a custom HTML tool with the gtag script in it, let Google Ads check the site, then remove the custom HTML tool and add the required details into the Zaraz Google Ads tool. This might be best as some sort of "setup wizard" inside Zaraz to minimise confusion for Zaraz end users.
Bittu
Bittu3mo ago
Can someone help here?
AK
AK3mo ago
Hello Folks. I have a blocking trigger setup on an analytics script which should be getting triggered when the User-agent string contains uptime.com. I'm not getting any activity on the trigger which leads me to believe the blocking trigger might have a bug in it (I have confirmed my user agent from the uptime.com monitors does indeed contain the match value I have set on the triggering condition). I've submitted mulitple support requests to cloudflare on this paid cloudflare pro site but their support ticketing system is not working, i only see old support tickets and none of the new ones I've submitted. - Anyone else having issues with cloudflare support ticketing? - Anyone else have any success with using blocking triggers? Thank you!
Rapid
Rapid3mo ago
Yes I ahve the same problem with the ticketing Support tickets just don't work
Syed
Syed3mo ago
Hi guys, I just registered cloudflare and use the Zaraz to connect with facebook pixel. My DNS entry is all good. I can access to the website as usual. But the Zaraz Facebook Pixel, I've keyed in the correct pixel ID, the conversion API token as well as the triggers. Then I installed the Meta Pixel Helper to check whether my pixel was setup correctly in the website, but unfortunately "No pixel found on jaafarconsult.com". The Zaraz monitor also didn't receive any traffics, not to mention my Facebook pixel. Is there anything further i could do? thank you guys.
AK
AK3mo ago
@Cloudflare (Server Owner) what’s the deal?
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