Microsoft says payment went through, while riot says not?

As of about an hour ago I bought 35 USD of Valorant Points on Valorant console, but I am still at the remaining amount I was before I made the purchase. So the 3650 that was supposed to be added wasn't, is there something I can do? So I continue to wait? Or do I attempt to submit a refund form? I have checked Riots payment history and it only shows old VP purchases and not the recent one while Microsoft says it is completed.
4 Replies
jjessiee
jjessiee3mo ago
;valsupport
VANGUARD Main
VANGUARD Main3mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jjessiee
jjessiee3mo ago
It's best for you to open a ticket. 🤝
trynasmash
trynasmashOP3mo ago
sigh Thanks bro
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