V
VALORANT3mo ago
Ivano

I can’t join the game

Can someone help me? When I tried to join today this happened. Yesterday it worked fine
No description
87 Replies
jidat
jidat3mo ago
Try from the folder
Ivano
IvanoOP3mo ago
I cant,
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Ivano
IvanoOP3mo ago
I didnt do anything And I cant open valorant nor riot client @Igor Sorry for ping But can you help somehow?
babakar
babakar3mo ago
you have to reinstall the game, its not on your pc anymore
Ivano
IvanoOP3mo ago
Aah, okay. Ty But I didn’t do it
Igor
Igor3mo ago
My best guess would also be reinstalling the game, but make sure you delete everything Riot
Ivano
IvanoOP3mo ago
So how did it get deinstalled? I will ty
Igor
Igor3mo ago
If reinstalling doesn’t work, please reach out to Riot’s support
Ivano
IvanoOP3mo ago
But look at this
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Ivano
IvanoOP3mo ago
Why is val still there if it isnt on my pc anymore?
Igor
Igor3mo ago
It looks more like a client issue rather than the game itself Maybe it got corrupted one way or another, resulting in you being unable to play now
Ivano
IvanoOP3mo ago
I will try to reinstall I cant even delete it
Ivano
IvanoOP3mo ago
No description
Igor
Igor3mo ago
yeah something must be wrong with the client then, you should reach out to Riot’s support for guidance through this I don’t work for Riot, so I sadly don’t have much knowledge about game related problems
jidat
jidat3mo ago
I'd assume u have moved the game to another drive Try to open it from the windows search option
Ivano
IvanoOP3mo ago
I didnt do anything Same thing Where can I contact them?
VANGUARD Main
VANGUARD Main3mo ago
<:util_Warning_Box:1281971504690626621> This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. ‎ You can create a ticket with Riot support here. ‎ You can get support from fellow server members by making a post in <#1027165825846739095>. If you are receiving an error code, you can find out steps to resolve it here.
Igor
Igor3mo ago
here ^
あまねちゃん
Could be a disk failure Check if your SSD/HDD is working properly
jidat
jidat3mo ago
Use the control panel version Then uninstall vanguard first then valorant then riot client
あまねちゃん
Similar problem happened to me before due to a SSD overheat in other games
Ivano
IvanoOP3mo ago
When I search for valorant it doesnt appear but when I go to installed apps its there and I cannot deinstall it
あまねちゃん
It looks very like a SSD error Just take a look, it will only cost you a minute I had a very similar experience before The files icons are there but it just says cant find shit when you load the game or try to click it manually Its because SSD not working properly because or overheat or some shit. Replugged the SSD and solved Download anything that can check SMART data of your SSD to check
Ivano
IvanoOP3mo ago
How
あまねちゃん
Using stuffs like crystal disk info Or anything else you like Its same
Ivano
IvanoOP3mo ago
It says status OK
あまねちゃん
Screenshot for me (maybe cover your SN if you want)
Ivano
IvanoOP3mo ago
No description
Ivano
IvanoOP3mo ago
(I’m in safe mode for some reason ( i did it))
あまねちゃん
Nope, its like this
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Ivano
IvanoOP3mo ago
He?
あまねちゃん
You need to use a software to check the SMART data of the SSD
Ivano
IvanoOP3mo ago
Is smart thing a program?
あまねちゃん
No, its a self protection mechanics to warn you if smth is going wrong with the SSD You need to use some other softwares to check it I use crystal disk info
Ivano
IvanoOP3mo ago
Do I have to install it?
あまねちゃん
Just download it from the official site, it dont require install
Ivano
IvanoOP3mo ago
Okayy
あまねちゃん
Im not 100% sure its a SSD problem but it does looks very like the problem I encountered before Also do you have trouble opening other files in same drive
Ivano
IvanoOP3mo ago
this standard one?
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Ivano
IvanoOP3mo ago
oops wait
あまねちゃん
Any of them are same Just the skins
Ivano
IvanoOP3mo ago
No description
Ivano
IvanoOP3mo ago
zip file?
あまねちゃん
Yea
Ivano
IvanoOP3mo ago
and then?
あまねちゃん
Open it and check if stuffs are fine If you dont know screenshot (remember to cover the S/N if you mind)
Ivano
IvanoOP3mo ago
?
No description
あまねちゃん
Second one
Ivano
IvanoOP3mo ago
S/n is?
あまねちゃん
Serial number
Ivano
IvanoOP3mo ago
Aah
Ivano
IvanoOP3mo ago
No description
あまねちゃん
I mean the second exe file
Ivano
IvanoOP3mo ago
Oops lool I figured it out b4 you said lol
Ivano
IvanoOP3mo ago
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Ivano
IvanoOP3mo ago
@あまねちゃん good?
あまねちゃん
It seems good
Ivano
IvanoOP3mo ago
Sooo
あまねちゃん
The problem is weird then
Ivano
IvanoOP3mo ago
Nothings wrong there?
あまねちゃん
Yea, except a little low health when only written 27TB
Ivano
IvanoOP3mo ago
When I search Valorant in search bar, nothing is there
あまねちゃん
But I dont think its a problem Try randomly open things in your disk See if they can be loaded normally
Ivano
IvanoOP3mo ago
I opened another file there
Ivano
IvanoOP3mo ago
@あまねちゃん look
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あまねちゃん
Its pretty weird
Ivano
IvanoOP3mo ago
Yeah
あまねちゃん
You cant even delete the folder yourself?
Ivano
IvanoOP3mo ago
Nope, I found the Riot Vanguard folder and it says its to close the file Btw I think my riot account is cooked because of my curiosity i hid my mail from val so it forwards and now I'm not recieving any riot mails :( fixed email
あまねちゃん
Its really weird You can try reinstall the SSD like me As it solved my problem before
Ivano
IvanoOP3mo ago
how and what are the consequences?
あまねちゃん
There wont be any consequences if you do it correct Simply find your ssd on your motherboard Remove it then install it again I suggest you not doing it if you not familier with PC tho
Ivano
IvanoOP3mo ago
I’m on laptop So I contacted riot support And now we wait
あまねちゃん
The chance they say its your PC's problem is high tho Hope they can give you some ideas about how to possibly solve it
Ivano
IvanoOP3mo ago
So
Ivano
IvanoOP3mo ago
I deleted the game and now all I have left is some html elements
No description
Ivano
IvanoOP3mo ago
Are these problem?
あまねちゃん
You can try run the installer again Nope, if nothing goes wrong with the SSD, a reinstall most likely will solve Its probably the file get corrupted or smth
Ivano
IvanoOP3mo ago
I will just make sure remove everything lime they told me
あまねちゃん
Then just delete everything related to the game
Ivano
IvanoOP3mo ago
Can the reason be Avast One?
あまねちゃん
What is that
Ivano
IvanoOP3mo ago
I cant these html documents Antivirus software
あまねちゃん
You can try turn it off
Ivano
IvanoOP3mo ago
So I reinstalled Valorant And now I will see if jts working
Ivano
IvanoOP3mo ago
No description
Ivano
IvanoOP3mo ago
Fineally Thanks Y’all for helping!
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