Unable to add R2 subscription again. After paying invoice

Unable to add R2 subscription again , the button is not working. I'm trying this for hours. My SaaS app is not working for my customers because of this. I tried adding card, PayPal, etc. but didn't work for me. Case # : 01126309 please help me
No description
4 Replies
Chaika
Chaika•3mo ago
Only support can help with billing issues ?billing
Flare
Flare•3mo ago
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues. To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
Chaika
Chaika•3mo ago
If it's been an excessive amount of time/this is critically blocking you, make a post on the community forums https://community.cloudflare.com/ and link here is the easiest path to get escalated. Community login is linked to your dash and easier for support to reply to you both on ticket & thread
Ben 🎯
Ben 🎯OP•3mo ago
Thanks you. we just fixed the issue with trick. we click on worker buy to allow cloudflare test our Cards then the R2 button works
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