project login to router

what we tried: - turning off my firewall - accesing it trough my phone where we are stuck: - trying to acces my router page (err_connection_timed_out)(took to long for a response)
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15 Replies
CloudNemo
CloudNemo3mo ago
tried the gateway address ? manually typing the gateway address in your web browser can sometimes give you access.
tommieboy123OWO
tommieboy123OWOOP3mo ago
thats this picture it says err_connection_timed_out
CloudNemo
CloudNemo3mo ago
Tried resetting it? To help you troubleshoot it properly, I might need you to be online. For now I believe you are able to connect to the router with your pc without using an ethernet cable. A few things could be wrong and you might need to determine where the issue is coming from, either with your pc or your router itself. I'll first start by asking when this issue started though and if you've ever had this same problem before. If you haven't then no problem but if you have, you could tell me, maybe you missed something that could help resolve the problem quickly.
tommieboy123OWO
tommieboy123OWOOP3mo ago
so i will have to connect with a cable then enter the gateway ip? i got the host and the isp if you need them
CloudNemo
CloudNemo3mo ago
okay good, youre online First question, when did the issue with your router start?
tommieboy123OWO
tommieboy123OWOOP3mo ago
just when i tried getting into the router page, i think it might be something with security
CloudNemo
CloudNemo3mo ago
okay have you been able to connect any other device to it? if it was a matter of security you wouldn't most likely be able to connect to it using a password if its also a matter of security, then resetting might be your best option
tommieboy123OWO
tommieboy123OWOOP3mo ago
is it possible that it doesnt have a standard router login page?
CloudNemo
CloudNemo3mo ago
Routers should have a login page for further configuration So if you are unable to access its login page then theres something wrong can you reset it?
tommieboy123OWO
tommieboy123OWOOP3mo ago
doesnt work
CloudNemo
CloudNemo2mo ago
okay Resetting should normally restore the router back to its default state so you can make use of the default password. I'm sorry if I'm not being of much help rn, would have preferably help you to troubleshoot if you were active. I just hope the router isn't a priority atm.
tommieboy123OWO
tommieboy123OWOOP2mo ago
i cant get into the router page thats the problem
CloudNemo
CloudNemo2mo ago
are you connected right now? to the router?
tommieboy123OWO
tommieboy123OWOOP2mo ago
yeah it just says err connection timed out
CloudNemo
CloudNemo5w ago
I hate that I'm not online when you are For now I'd suggest taking it to a nearby ISP of your router for trouble shooting. It could be several issues including an outdated software. Sorry If our conversation so far didn't help resolve the issue I wish I could provide more support. Lastly check DNS issues
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