74 Replies
@jidat
Open task manager
Performance
Show ss
gimme a sec, im restoring my system
@jidat
Click on GPU
And showed the full screen of task manager
Do you have the graphic drivers installed?
yep
And they are up-to-date?
yep
even reinstalled
didnt work
Is this your first time trying to play Valorant?
nope
When did this issue start happening?
6 hours ago
Do you know of anything you updated or installed on your system around that time?
Or maybe changes you made to your system
nothing
didnt do anything
And when in game, when does this happen?
How do you experienced it multiple times
if i try to play a round, the screen goes black (even if i restart) and i have to wait, and in the range, it crashes like 15 secs after i join
So when your screen goes black, do you see the critical system error window?
i restored my system rn and now the game just freezes
i dont have the critical error thingy anymore
but i cant close val
What do you mean by restore?
there was like an option that said restore system
I’ve never heard of that before
like i said, now my game just freezes
Can you use your phone to take a photo of that?
my computer language is on german
Because I’ve honestly never heard of anything like that
That’s fine
aight, gimme a sec
I’m a bit confused
im on windows 10 btw
Are you saying you use the system restore point? And the game still freezes?
exactly
Ok
Hm
I wanna try one thing before I review the logs of your game
Wait, also are you running the game as an admin?
na
look
thats how i crash
Ah
Ok
any idea how to solve it?
clicked on it
what now
@Saucywan
Thank you
Just to make sure you did run the app as an administrator
the rrt?
yes
Yes
Ok
oh
yea
i downloaded obs
if this matters
I would be shocked if that was the issue
xd
I'll have to review your logs later
oh
okay
no val for me then
You can also unsent them now
If you don't wish for them to be in this public chat
maybe the other one can help
He is asleep lol
ah
why? and when
Mainly because I have to leave to go shopping. And I'll probably be back in around 4 hours
But don't worry I will review the logs and will try my best to fix this issue for you
In the meantime have you made a ticket with riot?
I've reviewed your logs just briefly it looks like this is a direct x issue
That could mean that it's your gpu drivers. I'd recommend doing a DDU on them
And reinstalling direct X
nope
And I'd also recommend disabling antialiasing within the NVIDIA software
As well as shadow play or any other recording software
whats ddu?
Display driver uninstaller
Basically an app that completely and utterly obliterates your display drivers. To make sure that it's fully and completely uninstalled, when you do reinstall it
should i do it now?
Yes
so just launch the ddu thingy and wait
?
Yup
You can also search up on how to use it
where do i find it
But it is pretty simple and straightforward
Google
👍
wow
ty
Sorry I didn't that was the wrong emote
😭
I have no idea why this would appear 😭
I pressed y instead of u
alr, im trying it
cya
Good Luck :Salutt:
done
im starting
any solution?
help