VAN9001 issue
it appears like once a month and goes away randomly but its not going away
Solution:Jump to solution
Solution: TPM was already enabled in BIOS, but disabling it and then re-enabling it resolved the issue.
23 Replies
Windows key + R
Type 'msinfo32' press enter
send screenshot
Also
Windows key + R
Type 'tpm.msc' press enter
send screenshot
msinfo
tpm
Restart your laptop.
Spam the DEL during startup to enter the BIOS/UEFI settings.
Look for the Security tab or Advanced tab.
Find settings related to TPM, Trusted Platform Module, or Intel PTT (Platform Trust Technology).
Enable it and save and exit
ill see if i can find it
It was already enabled
lemem try opening val agaun
see if it works this time
just check tpm.msc
it will tell you if its enabled or not
it shows smth different this time
my val hasnt crashed either yet
its enabled now
oh
ok
i just disabled then enabled
and saved it
ig that worked
yea
ty
np
this the 2nd time uyou have helped me
Solution
Solution: TPM was already enabled in BIOS, but disabling it and then re-enabling it resolved the issue.
@Noob
can u help me pls ?
Windows key + R
Type 'msinfo32' press enter
send screenshot
Also
Windows key + R
Type 'tpm.msc' press enter
send screenshot
Resolved this in DMs, they had to enable fTPM in BIOS