crash to black screen then full system reboot

Hey there I’m not exactly sure what to share and am willing to share what is needed. Below is the rundown of what I am experiencing Running full amd cpu and gpu setup 7600x and 7800xt Been trying to play diablo 4 but every time I launch into a lobby the screen goes black and eventually the whole system reboots This is in game mode running the htpc and handheld version of bazzite. Version numbers from system info below:
21 Replies
CyberZombySquid
CyberZombySquidOP2mo ago
No description
wolfyreload
wolfyreload2mo ago
If you launch to the desktop mode and launch the game do you experience the same issue?
CyberZombySquid
CyberZombySquidOP2mo ago
Yes
Mr_IzeQ
Mr_IzeQ2mo ago
I had the same problem with spiderman miles morales, however launching the game with desktop mode had no such issue
CyberZombySquid
CyberZombySquidOP2mo ago
Gotcha yeah this is with both I just verified
Mr_IzeQ
Mr_IzeQ2mo ago
Rog Ally is my device
CyberZombySquid
CyberZombySquidOP2mo ago
This is with a htpc or desktop I am experiencing this on both my computers One system is an intel and amd and this one is with an amd and amd The intel platform has 32GB of ram (tridentz) and the other one has 64GB of crucial pro So turned on mango hud and I don’t think there is a memory leak (I was thinking this had the same behavior that I was seeing with cyberpunk with nvidia drivers a couple years ago with dx12 games) but my ram wasn’t being overutilized anywhere. Temps were also nominal not getting above 60C That’s for the cpu and gpu Gpu ram before the crash topped out at 12/16 and regular ram topped out at 10/64
wolfyreload
wolfyreload2mo ago
After the machine has rebooted can you see anything useful in the logs by running journalctl -n 1000? Maybe something is causing a kernal panic Also have you tried a different version of Proton like GE-Proton? Might be worth trying some of the suggestions in https://www.protondb.com/app/2344520/
CyberZombySquid
CyberZombySquidOP2mo ago
Yeah the proton db options are what I tried initially before posting. Primarily the -adapter and the vkd3d_config I just tried again to get a clean crash with a timestamp so I can review the journalctl will post here in a second with any logs I was seeing some authentication error but wasn’t sure if those were from the crash or something Oh duh once the system restarts I can’t get older logs So right before it crashes it will go to a black screen and I can’t do any input. No tty, no cursor visible nothing. Then eventually the system will reboot This is with other games too. I tried with ghost of Tsushima and it’s doing it with cyberpunk as well And to answer your question regarding proton versions I have tried proton 9, experimental and ge’s 9-12 and 13 Is there a way to rollback to the 6.10 kernel until 6.11 is released I think this is related to the kernel
HikariKnight
HikariKnight2mo ago
we are on 6.9.12, even says so in your image but yes, just use an older image overall that has an older kernel
CyberZombySquid
CyberZombySquidOP2mo ago
I thought it was a rollback to 6.9 due to legion issues
HikariKnight
HikariKnight2mo ago
there is no "i just want to roll back the kernel" here, whole system is provided as 1 image yeah 6.10 is a buggy mess for handhelds so we rolled it back to 6.9 we were on 6.10 for maybe 1 day
CyberZombySquid
CyberZombySquidOP2mo ago
Ok
HikariKnight
HikariKnight2mo ago
but yeah if you want to roll back the kernel just use an older image with bazzite-rollback-helper
CyberZombySquid
CyberZombySquidOP2mo ago
Gotcha will try that then
HikariKnight
HikariKnight2mo ago
it will lock you to the image on the date you provide to it until you rebase back to stable
CyberZombySquid
CyberZombySquidOP2mo ago
This just started happening after the latest update Ok yep rebasing to 08/09 got me further than I was getting so woot I actually am able to load fully into a lobby and load ghost of tsushima for a little longer than I was before Will try this in the other system to to confirm I dont think there is a difference in the kernel though so may be something to do with Mesa drivers potentially?
HikariKnight
HikariKnight2mo ago
more likely
CyberZombySquid
CyberZombySquidOP2mo ago
Lovely I’ll dig more into that route then Never mind still crashing On both systems
Clover
Clover2mo ago
was wondering why my endeavour deck was on a higher number edit: sorry i did not realize the channel i was in
CyberZombySquid
CyberZombySquidOP2mo ago
Been tinkering with this some. Found that it’s just Diablo 4 and it’s mainly crashing when in game mode The rollback seemed to fix my other games that were crashing and now they are working in game mode and desktop mode Diablo 4 is crashing at the character select screen when in game mode. But desktop mode I am able to make it to that screen Scratch that last statement it’s working in game mode. I think I managed to pinpoint that this is when I launch the game and have a controller connected Keyboard mouse I’m able to get to the character screen Work with Xbox controller but it’s crashing with the PlayStation 5 controller lol This is fun
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