Vectorize and email routing disappeared

Hi! I am pretty new to cloudflare, and I was just going to start a new project that uses (amongst other things) cloudflare vectorize and email routing. Some weeks ago I checked and I could access to bowth of them from my dashboard. Some days ago email routing just disappeared from my dashboard, and now vectorize has disappeared too. What is happening? Is this a common occurrence? Will those services re-appear again, or are they gone forever? Is it because they were beta?? I still can access the documentation of both of them, but they do not appear in the dashboard. Idk if it could be related somehow, but rn I am based in Spain. (Maybe a region block or something similar comes to mind?)
8 Replies
Chaika
Chaika•2mo ago
They're both still around, I'm not aware of any region blocks. Vectorize is under AI (it got moved some time ago, I think?) and Email Routing is under Email of a domain. Magic link to Vectorize: https://dash.cloudflare.com/?to=/:account/ai/vectorize Email Routing: https://dash.cloudflare.com/?to=/:account/:zone/email/routing/overview I assume you're just looking under the wrong places? Vectorize does require Workers Paid
Fuming
Fuming•2mo ago
Thanks for the quick response :D 1. Yeah, it seems that rn that I do not have a workers paid plan that explains why I cannot see Vectorize. 2. When I click the seconds link I get redirected to the websites home screen of the dashboard where therre does not appear anything releated to Email Routing. Could it be that it is also a Paid feature? Or maybe I need to have a domain conected?
Chaika
Chaika•2mo ago
You need to have a website added in Cloudflare yea
Fuming
Fuming•2mo ago
Ah, I see... Sorry for the stupid question then 😅 I Assume that worker & pages websites also count, right?
Chaika
Chaika•2mo ago
no has to be an actual website under "Websites" do you have any or just an empty list?
Fuming
Fuming•2mo ago
Empty list
Chaika
Chaika•2mo ago
makes sense why magic link didn't work then, with free plan you'd have to have a proper domain (either from an external registrar or from cf registrar), add to cloudflare, then use Cloudflare's nameservers/dns for the entirety of it, can't just add a subdomain for example
Fuming
Fuming•2mo ago
Ah... Yup, now it is crystal clear to me. Thanks for everything! And sorry for the time waste. I will tag as solved
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