T
Typebot8mo ago
vibing

Open API audio transcription not working

Typebot Open API transcription service seems to be not working. I tried and the model always hallucinate. So I downloaded the audio file from S3 and tried it on my postman and showing same result "MBC 뉴스 이덕영입니다."
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18 Replies
vibing
vibingOP8mo ago
@Baptiste I know you’re super busy with queries, but really appreciate any help you can give in this
Baptiste
Baptiste8mo ago
Well it's not from Typebot's side then but maybe OpenAI is not performant enough? Since you tried without Typebot
vibing
vibingOP8mo ago
I tried with Typebot and it showed me same output as well. So I downloaded audio file from s3 and then used postman to invoke openAI transcription to test and it works when I convert .mp4 to .mp3 and then send it to openAI
Baptiste
Baptiste8mo ago
I don't understand what you are showing in the screenshot then? I can't read teh response body.
vibing
vibingOP8mo ago
I downloaded the audio mp4 file from the S3 and then used postman to invoke the whisper api this is the request and response
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vibing
vibingOP8mo ago
then I converted same file from mp4 to mp3 locally and tried it again
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vibing
vibingOP8mo ago
and it worked I used the "Audio GPT" template from typebot and seems the same issue there in transcribing audio
Baptiste
Baptiste8mo ago
So you are saying that the transcription is working but is not accurate and if you convert the audio file to mp3 it is far more accurate? How can I try this? Do you have an example in English?
vibing
vibingOP7mo ago
Yes, if you try this mp4, which I recorded and downloaded from typebot s3 bucket.
Baptiste
Baptiste7mo ago
Then you are talking about an issue on OpenAI's end... The audio recording is clear to me
vibing
vibingOP7mo ago
Yes the audio is clear, but when you run this to openAI transcribe its not transcribing correctly and hallucinates. Could be the mp4 format?, as I see in couple of OpenAI threads
Baptiste
Baptiste7mo ago
Like I said, then it is an issue from OpenAI’s side 🙏
Unknown User
Unknown User5mo ago
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Baptiste
Baptiste5mo ago
Appreciate the testing! Let me create a GitHub issue and I will see what I can do
Baptiste
Baptiste5mo ago
Hi @Denny what version of Typebot do you have on? I could not reproduce the issues you mention
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Unknown User5mo ago
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Baptiste
Baptiste5mo ago
OK, that is then another issue, related to OpenAI Thanks for confirming

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