V
VALORANT3mo ago
sei

Valorant Crashing / Freezing

Hello, for quite a while now, Valorant has been very laggy and stuttery on agent select, I have the game installed on my ssd however sometimes it also freezes my computer along with my party members, making it a game issue rather than a hardware issue. (we both freeze at the same times ect) Any ideas? ty
Solution:
Solution:- move ur game to an ssd if u have one
Jump to solution
88 Replies
Add Xavier.lol [shifted]
Please try these steps :- 5. Clean Boot (MSConfig) It could be that other programs are interfering with VALORANT. To eliminate the possibility of that happening, let's turn off your unnecessary start-up processes. • Press [Windows Key] + R • Type msconfig into the text bar at the bottom of the menu • Click on the Services tab • Check Hide all Microsoft services <--- Super important! Protects you from accidentally disabling a key process! • Click the Disable All button • Find vgc and re-check that one. This is required for VALORANT • Click on the Startup tab (Note: Windows 10 has you go to a Task Manager Tab, which has no disable all button. Disable the ones you see there manually) • Click on the Disable All button • Click on the Apply button • Click on the OK button • Restart your computer • Possibly clean boot to make sure nothing that can interfere with Vanguard is running 6. Whitelist VALORANT, Riot Client & Vanguard in Firewall & Antivirus Go with a whitelist of both VALORANT, Riot Client and Riot Vanguard (https://support-leagueoflegends.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues#updating-your-firewall-0-5) on your antivirus & firewall. These are the filepaths you need to add: • C:\Riot Games\VALORANT\live\VALORANT.exe • C:\Program Files\Riot Vanguard\vgc.exe • C:\Riot Games\Riot Client\RiotClientServices.exe 7. Let's make sure you have Windows "Data Execution Protection" (DEP) turned on, since the Connection Error can occur if it's off. • Press ("Windows") key on your keyboard. • Type cmd into the text field • Right-click on "Command Prompt" and click "Run as administrator". • Paste the following command and then press the Enter key: bcdedit.exe /set nx AlwaysOn • Close Command Prompt • Next, open "Settings". • Open "System", then choose "About" from the left side panel. • Click the link on the About page that says "System info". • Click the "Advanced system settings" link. • Click the "Advanced" tab. • Click the "Settings" button under "Performance". • Click the "Data Execution Prevention" tab. • Select the radio button that says "Turn on DEP for all programs and services except those I select". • Don't add any program exceptions. • Click the "Apply" button. • Restart your computer. VALORANT: C:\Riot Games\VALORANT\live\VALORANT.exe C:\Riot Games\VALORANT\live\Engine\Binaries\Win64\UnrealCEFSubProcess.exe C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping Riot Client: C:\Riot Games\Riot Client\RiotClientServices.exe Vanguard: C:\Program Files\Riot Vanguard\vgc.exe Whitelist Steps: 1.Press the shortcut keys Win+R to open the Run dialog box & Enter wf.msc and press the Enter key. 2. Click Inbound Rules (Left side panel), then click on New Rule (Right side Panel). 3. Select Program from the Rule Type window, then click Next. 4. Paste the Following Program Path given above. 5. Ensure Allow the connection is selected, then click Next. 6. Select When to apply the rule and click Domain, Private, and Public, then click Next. 7. Enter a Name of the program accordingly, then click Finish. Repeat all the steps until you have whitelist VALORANT, Riot Client & Vanguard all together. 8. Comparability 1 . Right click on valorant 2. Properties 3. Compatibility 4. Change settings for all users 5. Run this app in comparability of windows 8 6. Check the option to run as administrator 7. Save and exit
jidat
jidat3mo ago
Thats a whole lotta yappin wtf
Add Xavier.lol [shifted]
I just got 3 yappachinos from starbucks wym
sei
seiOP3mo ago
i'll um... try that
jidat
jidat3mo ago
Btw @sei How much time does it take for u to open the game? Like the first time u open it in a day
sei
seiOP3mo ago
a few minutes i'd say even on ssd, it loads slow defo not a hardware issue tho, decent i7, 2060
jidat
jidat3mo ago
Uh huh Open task manager Performance Show ss @sei
sei
seiOP3mo ago
No description
No description
sei
seiOP3mo ago
dw bout the utilisation, got stuff in the back
호나
호나3mo ago
that's only every single thing ever
jidat
jidat3mo ago
Open riot client, settings from the top right, select valorant from the left side Show ss
sei
seiOP3mo ago
kk hold on
sei
seiOP3mo ago
No description
jidat
jidat3mo ago
The game is not on ur ssd
sei
seiOP3mo ago
it is, i have a ssd, hdd and regular windows
jidat
jidat3mo ago
And u have the game on ur D drive Which is a hdd
sei
seiOP3mo ago
No description
jidat
jidat3mo ago
Free some space on ur C drive and move the game to it please. Idk why u even thought the game is on ur ssd in the first place Also don't yap before confirming if the game is even on their ssd or not, 1 thing we have learnt is never trust the person asking for help :val_CatBigStare:
sei
seiOP3mo ago
oh ic however, i did what xavier suggested and my issue was actually sorted..
jidat
jidat3mo ago
Watch it happen again next time u restart ur pc
sei
seiOP3mo ago
maybe.. 😭
jidat
jidat3mo ago
It only happens once per pc restart As all the stuff that it has to load is alrdy loaded
sei
seiOP3mo ago
well the agent select stuttering n lag was constant, however I have yet to crash or freeze
jidat
jidat3mo ago
It will always happen once
Add Xavier.lol [shifted]
I was just helpin out man
No description
jidat
jidat3mo ago
I get that, i was just suggesting what u SHOULD do in these kinda situations
Add Xavier.lol [shifted]
Gotcha boss will take care
jidat
jidat3mo ago
As trying all that takes time :val_HeyApple:
sei
seiOP3mo ago
may i ask what the usage is of transfering to c drive? plus freeing storage from c drive is horrendous work
jidat
jidat3mo ago
Wdym by "usage"? Can't be that bad, just move stuff to ur D drive
sei
seiOP3mo ago
afaik, it just speeds up loading times and boosts fps hate to ask, but is it possible to aid me in doing so? I have no idea what I can and cannot move
Add Xavier.lol [shifted]
benifits i think she wants to ask
sei
seiOP3mo ago
^ yes 😨
jidat
jidat3mo ago
Aah So ssd's just make it so it doesn't stutter on agent select screen and u load in games and the game in general ALOT faster Hence not getting afk bans and queue dodge warnings
sei
seiOP3mo ago
ic
jidat
jidat3mo ago
So if u don't know what to delete/move to ur other drives U can download a program like wiztree That shows whats taking the most space on a specific drive
sei
seiOP3mo ago
and its completely fine to just swap them to a different drive?
jidat
jidat3mo ago
Depends what u r trying to move to the hdd Stuff like windows? Fuck no Stuff like old games etc? Fuck yeah move em
sei
seiOP3mo ago
i have like no games on there
호나
호나3mo ago
what do u have small softwares wont take 120 gbs 😭
sei
seiOP3mo ago
No description
sei
seiOP3mo ago
😭
호나
호나3mo ago
all of this stuff is basically in c too
No description
호나
호나3mo ago
do you have a lot of downloads or videos?
sei
seiOP3mo ago
i should do, i'll check after my ranked game
호나
호나3mo ago
thats probably it
sei
seiOP3mo ago
pretty sure i moved them all to a different drive tho for storage reasons anyway
호나
호나3mo ago
whats the size of both program files folders
sei
seiOP3mo ago
68.7 for x86, 12.8 for other ah, just noticed that cyberpunk 2077 is stored on x86
호나
호나3mo ago
that makes a lot of sense 😭
sei
seiOP3mo ago
62gb there 😭
호나
호나3mo ago
yeah maybe move that then move valorant to c drive, change location of valorant from riot client after you do so and your valorant should probably work
jidat
jidat3mo ago
Click on the + button on the side of the folders
sei
seiOP3mo ago
already discovered steam was the issue, taking large space
jidat
jidat3mo ago
Ah nvm Also that users folder How big is ur downloads folder?
sei
seiOP3mo ago
cleared downloads and videos folder, removed from recycling bin too so nothing there
jidat
jidat3mo ago
Hmk Should be good enough now
sei
seiOP3mo ago
thank you
jidat
jidat3mo ago
Now move it :val_HeyApple: Once its done, open riot client
sei
seiOP3mo ago
okie
jidat
jidat3mo ago
It will give u an install option for valorant Click install At the bottom it will say "already installed" Then browse to ur valorant folder Open the valorant folder Then click on the live folder once Then click ok at the bottom Give it like 20 seconds And it will give u a play option
호나
호나3mo ago
jidat do you want life change advice
jidat
jidat3mo ago
From u? Nah
호나
호나3mo ago
you can write all that...... IN ONE MESSAGE!! WOWWW THANK ME LATER
jidat
jidat3mo ago
No description
호나
호나3mo ago
smh the pikachu would be disappointed being disrespectful to your tutor.
jidat
jidat3mo ago
Huh?
호나
호나3mo ago
I'm your tutor child.
jidat
jidat3mo ago
Weren't u the one who was arguing with me over if TPM was in the cpu or the motherboard?
호나
호나3mo ago
KAY' BUT I WASNT DISREPECTFUL TO MY TUTOR
sei
seiOP3mo ago
@jidat all moved and launched, i'll lyk how it goes
!Ray.
!Ray.3mo ago
how do u solve the stuck screen like i only have ssd
jidat
jidat3mo ago
Any updates?
!Ray.
!Ray.3mo ago
can u help me bro
sei
seiOP3mo ago
no problems thus far, thank you.
!Ray.
!Ray.3mo ago
HOW DO I SOOLVE IT RAHH
sei
seiOP3mo ago
what's ur issue?
!Ray.
!Ray.3mo ago
it gets stuck on the loading screen .just for the @
sei
seiOP3mo ago
able to elaborate? which loading screen and what are your computers specs
Tee
Tee3mo ago
only inbound rules or outbound as well
!Ray.
!Ray.3mo ago
the one to enter to the game
!Ray.
!Ray.3mo ago
No description
sei
seiOP3mo ago
how long have you waited on this screen? sometimes it can take a few minutes, sometimes more depending on storage location have you checked that you have suficient storage?
!Ray.
!Ray.3mo ago
yea i have 700 gb free anyways someone else helped me dw
sei
seiOP3mo ago
:val_Hampter:
Add Xavier.lol [shifted]
inbound
Tee
Tee3mo ago
:Deadlock_Ability:
Solution
jidat
jidat3mo ago
Solution:- move ur game to an ssd if u have one
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