Error! Couldn't initiate the chat. () & Error! Could not reach server. Check your connection.

Hi, I had an issue on my Oracle VPS Ampere flex and I had to re-install my docker again.... Due this is issue, I was forced to recreate my typebot containers again using the latest version, but I found the following issue in my builder and my viewer. Reading the on the #self-hosters and related topics, the solutions seems to be easy, I just need to declare the NEXTAUTH_URL for both instances. But it's not working on my case :/ Any help or advice is welcome, cheers.
7 Replies
Baptiste
Baptiste8mo ago
Can you provide the server logs? There should be a clear error there. If you are self-hosting it with docker. Type this command in your terminal:
docker-compose logs
docker-compose logs
Paste all the logs here so that we can help you properly!
Armando A.
Armando A.OP8mo ago
Armando A.
Armando A.OP8mo ago
Hello Baptiste, if it could helps. I downgrade the docker image to 2.23 and it's working without problems I also tried with this one "pull baptistearno/typebot-builder:next" and working well
marco
marco8mo ago
Hello, I confirm that currently for me it works only when using the next version.
Armando A.
Armando A.OP8mo ago
I also eliminate the: extra_hosts: - 'host.docker.internal:host-gateway' in the docker-compose file for both services builder and viewer yeahh, I was trying with latest and 2.27 and had this issue
Baptiste
Baptiste8mo ago
try 2.28 then

Did you find this page helpful?