Cloudflare dashboard won't open.
Hello, I cannot log in to the Cloudflare Dashboard screen, it says Cloudflare Loading and the site does not open.
13 Replies
I have been waiting on this screen for more than 30 minutes but it won't open.
Can you share any more details? Browser? OS? Location? Any errors in developer console? etc.
As a Browser: Safari I use iOS as Operating System I have used different Browsers like Google Chrome still the same
What version of iOS/Safari?
My Safari version is up to date as iOS version 15.8.3
I'm able to reproduce with an iOS 15 device on Browserstack. It seems the dash is going something that no longer works with this old iOS version. Let me see about escalating this.
Thank you I need to cancel my Cloudflare R2 subscription I have been billed $10 for choosing the wrong subscription type If I don't cancel my Cloudflare account will be banned I need help
I've escalated this to the team, and hopefully it'll be addressed. In the meantime, if you have another device with a more modern operating system that you can use to access the dashboard, that would be recommended.
unfortunately no I still have a 10$ bill due to my subscription I hope I won't be banned from Cloudflare services
I love using Cloudflare services
I would be very happy if you can cancel it, thank you
I will pass along the message - hopefully the team can act quickly and get the dashboard working again for you.
I hope I can help you thank you very much for your help sorry for taking your time
Any updates ? , i still can't acsess the dashboard
I raised this, but it doesn't seem like it's something the team is prioritising. I can only reecommend using a more modern and up to date device to access the dashboard.
Hey there! Sorry this took so long. The dashboard team has looked into this, and there is some JavaScript that Safari prior to 16.4 can't parse. Engineering will see if they can re-compile to see if they can add a workaround, but there's no ETA on that.