newly added team member does not have role admin
as per https://docs.kinde.com/get-started/team-and-account/add-team-members/
- i'm using Kinde Free plan
- i created the business in Kinde and have role Owner
- i've added a new team member and they've accepted the invite
- the new team member is expected to have role Admin by default but their role column in Settings > Team is blank and they don't have permissions to do anything (e.g., add new application, access Users, Organizations, Design, etc.)
is this a bug, or am i doing something wrong when adding team member?
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5 Replies
This is weird. Let me ask the team for you
Hi, sorry for inconvenience, we are investigating. You have not done anything wrong here.
We have identified the cause of the issue, in order for us to fix the users access could you please let me know. your Kinde business?
any update on this please?
Hi apologies, I chased this and has now been resolved. They will need to logout and back in again to see the items.
thanks Daniel, works as expected on our end