Hard crashes on Splash screen
I've been trying to play Val for a few days but I keep running into a crash it doesnt tell why I always have to find it in event viewer. Ive contacted support still nothing works, ive reinstalled windows twice reinstalled the game and client 6 or 7 times, added the exception to the anti virus windows and drivers are updated and ive done sfc /scannow. TMP is enabled Im out of ideas here. the event viewer error will be attached
40 Replies
I did play this a few months ago this issue only started happening when i reinstalled in on monday
hm
Does this happen on any other applications? @unspoken
do you mean that animation ?
No.
When the game opens first it shows the splash screen of the new character there's a slight sound then it crashes like 10 seconds later
Do you have one or more drives in your system?
i also had this issue but it happened only when i tab out during loading screen,
to fix it i reinstalled game
Im assuming you mean SSDs if so then only one
Ive reinstalled this game about 15 times.
This is not the same thing
ive also done a memeory test and it said no issues dected
https://www.youtube.com/live/PZ_PTI_Ph1Y
@unspoken
timestamp : 30:31
Yeah that isn't my error my error is when I click play it loads the splash screen and then crashes with out a error msg.
Have you resets dyour pc
Please read the full conversation
As I said before, you don’t have the same error.
Sorry
Show the details tab of those
do you want the freindly view or the xml view
Both
these are for the error code 0000005
this one for the 0000409 error
Can u record a video of it crashing with task manager open?
How did you reinstall windows btw?
Yes give me a min for that
I first did it with local install then cloud and then I tired a Iso file for repair later this week im getting a usb to try a clean with formatted drives
I'm hoping to avoid having to format drives with a complete clean install
I think I see the problem with that Desktop windows manager
And that’s when you get that error?
yeah seems to match up at the right time hard to pinpoint the right time cause youd have to refresh event viewer
Hmm
Well im not getting error code 00000005 anymore just the other one.. nvm its not as much as before not to sure why im getting a access violation
Open the valorant folder
Then shootergame
Then binaries
Win64
And open valorant win64 shipping
See if it gives u an error
Right click on valorant win64 shipping
Then properties
Then compatibility
Show ss
Is ur user account an admin?
Yeah
Run compatibility troubleshooter
:val_HeyApple:
yeah dont think that gonna work when did they get a automated get help interface
There should be an option for recommended settings there no?
When I click run compatibility troubleshooter this is what appears
but when i hit yes the progam doesnt appear
I think im going to just do a clean install of windows via usb and format my drives to see if it fixes the issues. if not ill do memtest86 to see if there is a issue with my ram that windows isnt detecting
I'm going to be honest this seems like an issue with hardware
If you have anything you've left out you should probably tell it