Get option on Whatsapp list
Hello, I'm trying to send a list with the WhatsApp API, but when I select a list to send, I don't receive any response, what do I do?
15 Replies
Why don't you use the Buttons input from Typebot
It provides a way smoother experience than list
I'm curious why you would want to use a list
Hello! Because I need to send this type of list, and the Typebot button is just send buttons below the others, right? There will probably be more options in the future, for example, in the second image, I am using only Typebot buttons, but in Whatsapp there are a maximum of 3 buttons to send a list and after that it sends "...". Its possible to use the first list on Typebot?
When i use the list, the collect don't save the message
this already requested and you can tracking here https://discord.com/channels/1155799591220953138/1233425542985023488/1234408503439921162, the only solution for now if you want play with all interactive whatsapp message you need implement it with another 3rd party platform like make or n8n then integrate it with typebot API.
I guess why peoples prefer list message on whatsapp because we can write "description" to give user more clearly intruction than button.
and maybe for chatwidget reference, so far i saw haptik have many interesting real case for chatbot on company needs and this example to implement select mode @Baptiste what do you think about it?
I really don't see the point of a list that takes full screen like this 🤔 It just makes the user click twice
Ok, I understand your point, but it's better to see all the options the user can select. With the typebot buttons it is working. Is this WhatsApp list a future typebot feature?
Even whatsapp list has option of only 10 items..
another suggestion is:
1. Option 1
2. Option 2
3. Option 3
4. Option 4
Enter 3 for selecting Option 3
once the user has chosen, mention it back:
you have chosen Option 3
But the option is typebot buttons? Or on whatsapp list?
none... 🙂
plain text
Hmmm i got it!
I liked this, thanks!
cool, here is an example:
Oh Nice! Thank you!
I get the point. The original poster wants to "render" the button or the list inside the WhatsApp chat. Currently, when you put a button and try to render into WhatsApp chat, it appears like an emoji, without any function—the same for lists.
Personally, I prefer the "plain text" mode like @William have said. Getting these lists, buttons and other stuff rendered in WhatsApp chat is not straightforward.
Thank you @mikeninerbravog, i'm using the plain text now and it serves me well!