V
VALORANT3mo ago
ice

Regarding support agent

How do i report a riot support agent? i have a serious problem and when i give ticket, he responds after 4 days and with a response he closes the ticket and i cant answer that ticket anymore and clear my problems. he is not at all helpful!!!!
12 Replies
jidat
jidat3mo ago
What did they tell u? Also what was the issue
ice
iceOP3mo ago
they told me they cant assist i mistakenly bought 2 php vp codes but my region is not php, now i cant use them . and it cant be refunded too. one agent in support told me that they can redeem any region vp code in player suppory but yhe other one says he cant and just closes the ticket its too much annoying i literally spent 50 dollar ish
jidat
jidat3mo ago
U can try making a new ticket
ice
iceOP3mo ago
i did but everytime that one annoying agent replies and after replying he closes the ticket
jidat
jidat3mo ago
Show their reply please.
ice
iceOP3mo ago
i made 3 tickets and that agent responded to all 3 ...
jidat
jidat3mo ago
Did u give them the code?
ice
iceOP3mo ago
No, before i give them the code agent dasamukha just replies and closes the ticket, when i open new ticket they respond afyer 3 days its very annoying as i need to buy the champions now but all my dollars went in vain and they are not helping me too how do i report this agent
jidat
jidat3mo ago
Don't delete the screenshots please. U most probably can't If they do something, there is a reason behind it
ice
iceOP3mo ago
No but support agents are meant to be friendly and helpful one support agent is helpful and the other is just closing ticket what reason could they have ?? helping a player who spent 50 dollars but wrong region codes mistakenly and they cant help regarding this but the oothet agent clearly stated in playersupport they can redeem codes except turkey Is there any other way to contact them without tickets?
jidat
jidat3mo ago
Not rly
ice
iceOP3mo ago
ou riot should improve their support agents
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