i just got pc and need help fixed
valorant is the first game i downloaded and it just stays on this screen how do i fix?
Solution:Jump to solution
@ilias this is silly to ask, but is ur monitor plugged into ur gpu or motherboard?
284 Replies
its not working and i tried other games and they work perfectly fine but valorant doesnt work
i even tried youtube videos but nothing worked
try this
netsh int ip resetipconfig /releaseipconfig /renewipconfig /flushdnsnetsh winsock resetnetsh advfirewall reset
Where do i do the commands
Command prompt
Literally written right there
sorry i jus got my pc
im in wifi settings
looking for it
im dumb
i searched command prompt and nothing came up in settings im sorry
oh it worked thx sm
i appreciate it
none of this worked sadly
Are u using ethernet?
no
no wifi
Search for network reset in windows settings and reset ur network
Save wifi passwords before hand
I heard u the first 2 times lol
sorry i didnt know if u were here
thanks fir help btw
lemme tru all this
and ik its val not other games too
sadly it didnt work
maybe im doomed
i got this pc to play val haha
i even tried to redownload it
Open cmd as admin
Type these commands
sc query vgk
sc query vgc
Show result
alright
it was on val loading screen
now it did that
and it doesnt let me leave tab
oranything
Are you being sniped?
😭
whats that?
Never mind :|
lol
Press caps lock and check if the keyboard light for caps lock turns on
thats fine
but i cant leave this screen
ima just tirn off pc
turn back on
ive tried everything what the hell
Is the light turning on or no?
i have keychron it doesnt have a light lile that
i can still open windows button
and acces settings etc
and i can overlay tabs
but when i open val
i cant close that tab
and it stays full screen
other tabs go over it
Close it using task manager
that also didnt work
lol
wait
it might
i can trt
trt
is there any way tho to get my game to load
or nah
oh crap nice thanks task manager gets rid of it
bur sadly yeah the loading jus doesnt work
after valorant
my whole entire pc lags
like shit
win+r, msinfo32, send a photo
ill send in 15 mins sorry in just showering brb
Btw is ur game on a hdd?
how do i check
Open task manager
Then performance
Show ss
i can take
better photo if needee
My eyes are bleeding but it's fine :)
You have the funny ssd
SORRY IN NEW TO PC
is this the issue?
Do u have amd adrenaline installed?
i can chexk and install it
i do
Yes, install it please.
Open it
its open
Go to driver updates
Show photo
is driver updates in home?
driver and software?
this?
Check for updatea
its up to date
Hm leave it then
Open cmd as admin
Type these commands
sc query vgk
sc query vgc
Show result
wait i understand opening how to open cmd
but what do u mean
as a admin?
nevermind
Search for cmd
i figured it out
U didn't run it as admin the last time?
When u did all those commands
im pretrt sure i did
but ill do it again
to make sire
^
the second one work
the first one
The specified service does not exist as an installed service.
thts what it says
Show photo please
Show the result of 2nd one
Also don't close cmd
Hm weird
Open control panel
Uninstall programs
what do u want me to uninstall
Can u see riot vanguard there?
yea
Uninstall it
i clicked uninstall
its gone
Open riot client
It should give u an update option for valorant
oki
it says restart my system
want me to restart?
Yes
kk
want me to boot up val after?
Open cmd as admin again
Type sc query vgk
sc query vgc
Show result
kk
both worked
Try the game
still nothinf
no loading in
Wait for like 10 mins
On that screen
Also press F11 once
So its in windowed mode
kk
when i go to f11
it doesnr window it
for some reasom
yeah nothing loaded
ill try
i tried this
%localappdata%\VALORANT\Saved\Config\Windows
it didnt go throuugh
commands said this C:\Windows\System32>%localappdata%\VALORANT\Saved\Config\Windows
'C:\Users\User\AppData\Local\VALORANT\Saved\Config\Windows' is not recognized as an internal or external command,
operable program or batch file.
Prob cuz u have never opened the game actually so there is no config file
any more ideas
Do it as soon as the loading window appears and do not click any other button other than f11
or do u give up
so reload in?
and wait another 10?
Open the game and as soon as the loading window appears press F11
Also just make sure its actually windowed
i did it the milisecond
it did
like the moment it popped up
i clicked f11
Is it windowed?
Can't rly tell like this
its full screen
so no
clicked f11 did nothing
Hm
C:\Riot Games\VALORANT\live
Right click Valorant
Properties
Compatibility
Uncheck all of the boxes
Apply
Ok
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64
Right click VALORANT-Win64-Shipping
Properties
Compatibility
Uncheck all of the boxes
Apply
Ok
i did
it
Try to launch in windowed mode again
oh shit
its in windowed mode
but its black
thats progress
but its black
for some reason
should i retry
Give it a minute
kk
ill go grab sum to sip
its still black
Close it
Launch in fullscreen
i cant close it regularly
What antivirus do u have?
ill jusw use
task managee
jus the regular windows one
i literally got my pc yesterday night
and my monitor earlier te
td
Did u launch it in fullscreen?
yup
i had to restart tho
riot client
doesnt open
after i try once
and close it with task manager
after riot client jus doesnt work
Yea we gon need vanguard logs for this
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Make a ticket with support ^
Also u can try reinstalling the game and riot client till they reply
WAIT I OPENED THE GAME TO TRY ONCE MORE
AND IT WORKED
shouod i still log it idk if itll go back
wait it might not work
still
its just being slow
Hmm
niw its stuck
on basic training
WAIT JIDAT
it loaded me in
but then ir said this
Are u in windowed mode?
windowed or not
it let me in
bit it said thay
then closes the game
Press win+r
Type msinfo32
Show ss
Restart ur pc and spam the F2 key on ur keyboard as its starting to get into the bios, use ur phone to chat here
kk
Press F7 to get into advanced mode
Go to boot
Then CSM
Show photo
Back to boot
Then secure boot
Show photo
Change OS type to windows uefi
Then open key management
Show photo
Ok good
Now go to advanced
kk
Show photo
Amd ftpm configuration
Show photo
Save and exit the bios
before i do sum dumb
is there a button to save
i dont see save anywehere
Click exit once
save changes and reset?
Yes
oki
Once in windows
Press win+r
Type msinfo32
Show photo
oki
Also
Press win+r
Type tpm.msc
Show photo
Why is ur cmd open
^
oh
sorry
Open the game now
And hopefully evrything works
okay
im praying
yeahhhhh ig not not even in training now its jus loading screen
maybe i jus contact support?
Give it a minute
kk
Or 5 to be exact
oki i will
it didn’t work then i restarted and proceeded to do the same but now instead of being stuck on loading screen im stuck on basic training screen
ill wait tho
maybe i should reinstall
cus it got close to working
u agree? @jidat
i can also contact val support
Yea try reinstalling
whats rhe thing for val support
Click on that link
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
i havw to type up
what happened?
ughh thats annoying
val support didnt rlly help maybe i need wired internet?
Hm
yeah but when i tested mt internet speed
it was 150 mbps
for download and upload
Are you running the game as an administrator?
i tried running it as one tried taking it off
want me to make it one rn?
According to the screenshot you sent the shortcut is making you run it as an administrator
^
its not en
rn
it doesnt have it
rn
So you are sure it’s not running as an administrator?
100 percent
it gets me passed loading screen to basic training
then it freezes
to like the basic training loading screen
but its weird i cant close out the tab or make it full screen the whole tab is unresponsive
Do you know what SSD you have?
I had something about that in mind
P3 Plus 1TB 3D NAND Flash PCle Gen 4 x4 NVMe M.2
Internal SSD
idk
Hm
Something weird is going on
yeah i just got my oc
pc so idrkk
Clearly something we are missing
also just saying
after trtinf val once
before i can do it again
i have to restart
mt pc
Oh what do you mean why do you have to restart?
the whole thing becomes unresponsive
Whole system?
no just valorant
Did we do the funny caps lock thing with you yet?
i dont recall?
oh
But Windows still works
the system doesnt bcs i can still access windows key
and searxh stuff in that
okok
and even go onto discord over the valorant
but i cant leave valorant unless i use task manager
and i needa restart
eveery time
before i can try again on val
First have you tried launching in windowed mode?
yeah
I was asleep during the past couple of hours so I don't know
it doesnt do nun
So it still does the same thing as normal where it becomes unresponsive?
yeah
when windowed
i cant even click it
to like leave tab
or to make full screen
only way to do that is use f11
the whole entire thing just goes stupid
i did tht
can i send u the logs
or sum
or show u
Yes just send the zip file here or in my dms
Please provide the other zip file
GameLogs-***.zip
it doesnt ewxist
exist
hm
i did riot repair tool a couple times
How very unhelpful riot :grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr:
lol
lmao
The only thing I can think of is if you are using an antivirus
Checked it alrdy
They said they are not
hm
ok
They got the pc yesterday
well i got the default windows one
but ye
my pc is brand new
Solution
@ilias this is silly to ask, but is ur monitor plugged into ur gpu or motherboard?
:|
😔😔😔😔
motherboard
:|
why?
Please plug it into the GPU
...
LMAO
Istg
IM SORRY
I want you to know that you don't have an IGPU
So how the FUCK are you getting the display
oh
But they doo....
Not according to their system logs
The only GPU they have is their dedicated
According to their task manager and amd adrenaline
Open never mind i'm ** blind
They do have an igpu
ifs in my gpu now
do i start up val
Launch the game
Restart ur pc if u want to be sure
I swear bro
if this was the mistake me sorry lol
nothing beside my monitor tho needs to be connected right
When i heard they got the monitor this morning and the pc yesterday
This was the first thing that came into my mind
But i thought they can't be dumb enough to do something like that
I NEVER HAD A PC
CHILL
😭
I NEVER HAD ONE
You have a prebuild right?
no
well
i chose parts
someone built it
Hm
So did they not give you an Instructions that told you never to plug it into the motherboard
no…
Because what?
my keyboard and speakers and etc can go oj the motherboard right
I saw that msg for a split second
I didn't delete it
Where else u gon plug em?
I have no idea what happened to it
jusss
making sure
I thought I was just going crazy
So did u open the game?
into the power supply
obv
im checking if it loads rn
GUYS IT LOADS
LMAO
IM SO SORRY
:|
the fuy never told me
guy
im rllt sorry
Holy fucking shit
What happened to my messages
LMAO
Nah whats eating ur messages saucy
Lmao
WHAT
They just keep deleting
test
Anyways
hm
@ilias that will be 50 dollars
weird
🙏
LMAO
75/25
if i ask another dumb question yall will freak out
U didn't do shit
oh god
soooooo how do one change dpi…
Moral support
Mouse software
Istg u would've never figured it out saucy
I'm your cheerleader
He would be stuck like that forever
Support would give em a thousand commands to run
Sorry that I think people are smarter than they are. Sorry for giving them the doubt
:val_KekwSob:
Ong
U r too smart to ever think someone would do such a thing
Yeah honestly support would have completely never have helped
I also would never ask em that
I asked it this time cuz they said they got the monitor this morning 🙏
oh ill checo
did you try turning it off and on again
Also sometimes there is a button on ur mouse
Holy shit, how could we miss that
🙏
it sometimes works real
Can I turn you off and on again. Maybe you need a brain reset
i got a logitech mouse ill see
g hub
no its beyond help
Is the Logitech mouse software
kk
ill download
thanks sm
bro im doing basic training with reaver karambit
cus i alr did ts
Yea bro just go away
IM SORRU
Made me go half bald
PLS FORGIBE
huh
How can you go bald with no hair?
:Wikked:
I have majestic hair wdym
Literally viking hair