V
VALORANT3mo ago
ByR3kT

Critical Error

How tf do I fix this ?
No description
Solution:
Solution:- update ur igpu and gpu drivers
Jump to solution
45 Replies
lettuce
lettuce3mo ago
what did you do before this happened?
ByR3kT
ByR3kTOP3mo ago
Played normally It happened out of no where
lettuce
lettuce3mo ago
happen often?
ByR3kT
ByR3kTOP3mo ago
From the last month 9 out 10 times
lettuce
lettuce3mo ago
contact support
ByR3kT
ByR3kTOP3mo ago
Did...they suggest some stuff...clean boot and stuff... nothing worked
lettuce
lettuce3mo ago
did you try reinstalling?
ByR3kT
ByR3kTOP3mo ago
I even reset my whole laptop...but the problem still persist
lettuce
lettuce3mo ago
full reset? like everything gone
ByR3kT
ByR3kTOP3mo ago
4 and counting EVERYTHING
lettuce
lettuce3mo ago
likely a hardware issue then
ByR3kT
ByR3kTOP3mo ago
Worked like charm Before Why now
lettuce
lettuce3mo ago
computers are random
invidia
invidia3mo ago
This happens to me after I exit the game and log out of windows
lettuce
lettuce3mo ago
has your computer been running quite hot recently?
ByR3kT
ByR3kTOP3mo ago
Nah everything is fine...other games works fine
lettuce
lettuce3mo ago
changed any bios settings?
imorta
imorta3mo ago
this is prob bc ur pc has like stuff that makes it lag close apps ur not using and try to see if its the same
ByR3kT
ByR3kTOP3mo ago
Nothing
lettuce
lettuce3mo ago
could you attempt to save that crash dump and send it in here?
ByR3kT
ByR3kTOP3mo ago
I don't think the file size will allow me too
lettuce
lettuce3mo ago
too big for google drive or anything like that?
ByR3kT
ByR3kTOP3mo ago
Google drive I can try Give me few mins
jidat
jidat3mo ago
What cpu u got?
ByR3kT
ByR3kTOP3mo ago
Ryzen 5 5600H
jidat
jidat3mo ago
U got amd adrenaline installed?
ByR3kT
ByR3kTOP3mo ago
I don't think so
jidat
jidat3mo ago
Install it and update ur igpu drivers through it
ByR3kT
ByR3kTOP3mo ago
Device manager doesn't work for updating?
jidat
jidat3mo ago
No
ByR3kT
ByR3kTOP3mo ago
Alright I'll give it a try Does not allow me to send link here
lettuce
lettuce3mo ago
DM me
ByR3kT
ByR3kTOP3mo ago
done
jidat
jidat3mo ago
Did u download adrenaline?
lettuce
lettuce3mo ago
I'll check it tomorrow Late for me
ByR3kT
ByR3kTOP3mo ago
Did and installed the drivers but haven't opened the game yet...I'll inform once I do
jidat
jidat3mo ago
Any updates
ByR3kT
ByR3kTOP3mo ago
Currently busy with some other work...I'll inform once I'm free
jidat
jidat3mo ago
K Does what interfere with the game? Sry? The error they are getting is showing up when they try to start their game, so yes its making them unable to open the game There are alot of things that can be causing the error We try those things first which are usually the issue Especially laptops with integrated graphics As they are never updated People just update their dedicated gpu's drivers and go on with their day But the old drivers of their igpu create issues Yea, i said that there are a multitude of things that can cause the error We try the basic stuff first
maomao.
maomao.3mo ago
@ByR3kT r u running a Intel 13th or 14th gen cpu? I'm sure u guys have heard of the oxidation stuff
jidat
jidat3mo ago
^^^
maomao.
maomao.3mo ago
Ah I see sorry
ByR3kT
ByR3kTOP3mo ago
@jidat Thanks man, the thing u suggested worked. Opened the game 4 times and it opened. Really Grateful to you.
jidat
jidat3mo ago
Np
Solution
jidat
jidat3mo ago
Solution:- update ur igpu and gpu drivers
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