Email Routing "Disabling" bug

Hey, I am trying to authorize DNS records from Zoho to connect with email servers. route1.mx.cloudflare.net, route2.mx.cloudflare.net, route3.mx.cloudflare.net need to be changed. But I get an error message saying "this DNS record is managed by Email routing. I must disable Email routing on my domain first." However, it seems like there is a bug in the Email Routing>Domain section where I'm trying to disable using the settings (3 dots) but nothing happens when I click "disabling". I've seen that this is a common issue https://community.cloudflare.com/t/mx-records-locked/646423 https://community.cloudflare.com/t/unable-to-disable-email-routing-dns-locking/636846/8 Anyone know what I can do? Thanks,
3 Replies
chal1.
chal1.OP6mo ago
Any potential fixes? I'm blocked until I unlock this 🙏
Chaika
Chaika6mo ago
Did you disable it on all the subdomains first? Seems that it's a requirement but not shown well
chal1.
chal1.OP6mo ago
It worked!.. you're amazing. Thank you so much.

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