getting bills without an account
Hey folks, I was never using my cloud flare account, so I went ahead and canceled it. I had been getting bills for $0.00 for a few months, which I understand. However, I'm still getting these bills even though I canceled my cloudflare account over 6 weeks ago. Can someone please help me with this?
12 Replies
Bump.
Have you deleted your account or just stopped paying for it?
I deleted the account entirely.
Let me figure out how to raise this issue
Thank you! Please let me know if I need to do anything on my end.
Hey Cyb3r-Jok3, were you able to raise the issue? I got another bill today.
I have raised it but can ping again. Can you share the latest invoice number? Would be in the top left
Sure thing:
I can send you a text version if you like.
I have added the invoice number to the escalation
@pkrouse may I ask you to share your domain name here with us so the team could take a look at it?
Furthermore, if already not, please do create a Billing ticket here https://dash.cloudflare.com/?to=/:account/support by selecting Billing, therefrom share your ticket number with us so we could escalate your case to the team. Thank you in advance.
Are you able to create such, or not? 🤔 If not, what's the domain name?
@pkrouse Got confirmation from the billing team that you should not receive any further invoice now.