My account be hacked. Thief steal domain and change email-adress

Hello, i have a big problem. My CloudFlare account be hacked and thief change email-adress. It turns out my domain was stolen (I used this domain for my business, I have already found out what email my domain was linked to, can I somehow return it? I beg you, help. pls
16 Replies
Walshy
Walshy4mo ago
?account-recovery
Flare
Flare4mo ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
VIRUS
VIRUSOP4mo ago
Please read the message carefully, the attacker gained access to my account and then changed the email on it and it turned out that now he owns the account and domain. Thank you, but the fact is that the email address was changed by an attacker
Walshy
Walshy4mo ago
so go through the forgot-email flow and regain access
VIRUS
VIRUSOP4mo ago
After this, a message about restoration should come to the email address that was used when registering the domain? If yes - thank you very much, you saved my business i don't got a message in 20min what should i do? -_- @Walshy | Deploying help pls what i need to do?
Idle
Idle4mo ago
?pings
Flare
Flare4mo ago
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
VIRUS
VIRUSOP4mo ago
guys thief steal my domain what i can do with this?
VIRUS
VIRUSOP4mo ago
bro i know but don't get message like 7 hours i'll waiting
brylan
brylan4mo ago
Did you have 2fa?
VIRUS
VIRUSOP4mo ago
nah wait pls read this i from Ukraine my eng bad My account was hacked after which the hacker changed the email and now it turns out that the account is completely in his possession, taking into account the domain. because i'm working
brylan
brylan4mo ago
I recommend to stop paying for it through your payment provider and have 2fa and other security methods in the future
VIRUS
VIRUSOP4mo ago
8_8 this domain was used for active business This is exactly why I want to restore access
brylan
brylan4mo ago
Im sorry I cant help anymore, maybe this can be a learning point for you
VIRUS
VIRUSOP4mo ago
very sad i also need help
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