Error message when trying to join
Just made a create server, and my friends can join but i cant, and it produces this error message. nothing shows up in server logs or console when i try to join.
9 Replies
Thanks for asking your question!
Make sure to provide as much helpful information as possible such as logs/what you tried and what your exact issue is
Make sure to mark solved when issue is solved!!!
/close
!close
!solved
!answered
Requested by occasionallyash#0
Send server and client logs pls
!logs
Please check your server log for errors from your plugins.
If you need further help understanding the errors, please send us the whole log file.
Where can I find the server log?
Logs are stored in
<server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder.
On Aternos:
• Go to https://aternos.org/log/.
On Minehut and server.pro:
• Go to the "files" tab in the left menu.
• Navigate to the root directory of your server.
• From there navigate to /logs/latest.log.
What should I do with the log?
• First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing.
• If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/.
• If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)Admincraft Canned Responses
still getting the same message
I'm not seeing a connection attempt in the client logs
@ashare you home hosting?
no
im using exaroton
thats the latest log from when ive tried connecting