Pod Down for hrs
Any idea how long this will take to resolve, I cannot access my pod.
7 Replies
I don't know but i think engineers will try to fix it asap
Which region btw?
EUR-IS-1
This is disappointing, I have stuff in my pod that I need access to and was training for past several days. I had moved away from https://jarvislabs.ai/ because of wierd issues like this.
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I am still getting charged for the pod even though it is down and it says you will not be charged.
@codelion would you mind sending an email to [email protected]? Then we can help you!
I had to delete and start over.
I got a message from runpod "During some recent testing, we accidentally created a template and launched a pod under your account. I sincerely apologize for this mistake on our end."
I assumed it was due to this that my pod was unreachable.
I'm very sorry for this!!!
Please feel free to reach out to me if you encounter any more problems!