Domain activation error
Hello,
First, I'd like to mention that I've been using Cloudflare for a while now. Normally, I wouldn't bring an issue like this to the Cloudflare Discord, but I'm running out of options. I had an unpaid invoice, which I've since paid. After making the payment, I attempted to add a domain back to Cloudflare. However, every time I select the Free plan to proceed with scanning my domain for DNS, I encounter the error shown in the attached photo, despite all invoices being paid. I created a support ticket about a week ago and have done some online research, but I haven't had any luck resolving the issue.
4 Replies
Unknown User•5mo ago
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Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.