URGENT! Network Connection issues
Hi, looks like there is a general issue in all pods and all of them are suffering network connection issues. Can someone look into this?
79 Replies
@Elder Papa Madiator sorry for tagging but no one is looking into this still
If you submitted ticket on page will check it on monday
Not seen any issues
Been using RunPod for 6 weeks and kinda know what I'm doing. Big issues with network connections for me too, extremely slow speeds setting up and downloading Pods and Hugging Face and Civitai models are just stopping and timing out.
I've had the same issue. Just started using RunPod. First, it worked perfectly, but for the past few days I haven't been able to deploy. Works today. A bit worrisome if I have to rely on the service going forward
same here
Open up a ticket guys, from the site
@Ercan @Foozle @danielfriis @markolo would you mind telling me in which regions this was happening? And if you have, the pod ids + time / date, so that we can check out what is happening.
Happening again now. @Tim aka NERDDISCO ID: moz6awaptgyvrj, time: right now (14.52 WEST)
Happening time to time still, for when it started happening first "08/17/2024 4:50 PM EST"
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thank you, passed all of this to the team!
We also experience temporary network issues such as read timeouts, dropped connections, and slow network.
@nevermind can you please tell me ids of the pods where this has happened?
@danielfriis @Ercan for your systems it seems we have some issues with some specific machines in our datacenters, we are trying to get this sorted.
k5svp2kqw0rh7s - I've faced ReadTimeout: (ReadTimeoutError(\\"HTTPSConnectionPool(host=\'cdn-lfs.huggingface.co\', port=443) with this one
Also encountered other network timeouts, but we've erased these logs
It happened likely at [2024-08-16 02:58:40,236] +- 10 minsAnything I can do about it if/when it happens again?
Hello
Please @Tim aka NERDDISCO please can you fix my pod as well ?
It has been down for 12 hours.
Pod Id: s584tny3154kqg
It won't start, been downloading a docker layer of 400 mb for 3 hours now
I have raised a ticket, but no response. I took a savings plan ( shouldn't have ) so now locked in, paying for a GPU that I cannot use
Please someone help! đź§
Any acknowledgement from @Finley / @Justin Merrell / @nerdylive / RunPod team that a paid service is not operational ?