UB
Universal Blue•4mo ago
Wizzy

LegionGo freezes after updating to latest version

Hello there, I'm gonna add some photos to make sure to help describing the issue. I would like to point out that until the last update everything was working perfectly.I'm experiencing a forced reboot with a black screen and total freeze. It happens when I start games like Elden Ring or emulators so I assume it could be the heavy load. I go into desktop mode And what I see is a warning that my SSD is about to fail. (Photos below)Am I gonna be screwed soon or there is something not going well on the legion go software itself? Edit: the error seems to be pretty explanatory, just wanna make sure there is not something wrong with hardware or if there is, preparing to buy another one SSD or handheld. Tdp is set on performance and fan to Auto manage
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84 Replies
Wizzy
WizzyOP•4mo ago
Update: bios is NCN35WW and device crashes INSTANTLY after the Elden Ring loading bar finishes, not even the time to get into world actually. Device isn't hot AT ALL to the touch. Tried going back to NCN32WW but same issue. Fan is at full speed too. If there's something else I can try let me know Update 2: switched from STAPM mode to STT same result. After "update one" post there is no more message appearing (like the one in photo)
Gorujo-kun
Gorujo-kun•4mo ago
I would suspect the drive overheating based on tha error but it coiuld be a false alarm im weirded out too as I have the same device, legion go, latest update provides no problem by any chance of troubleshooting, you opted into the beta or alpha of the operating system or? because it's posible it's also a false reading but consider my unit doesnt have problems with the ssd i can't think of much aside from the basics
Wizzy
WizzyOP•4mo ago
It just started few hours ago, message is no more appearing, I will check out later. For now I'm playing "sky child of light" everything is maxed out and LegionGo is Definitely hot now, like normally used to be, and everything is working good, tdp is performance and fan on auto I suspect a false reading too cause just the moment I start the game, not that it appears after a while (that could be normal overheat) Maybe SSD is gonna die soon who knows, I already bought a new one from Amazon 1TB so when this dies I'm gonna replace it btw No beta or alpha, everything on stable, just updated bios from 35 back to 32 as Lenovo replaced the driver to the old one yesterday (played after it for a couple of hr and no problem whatsoever) and latest bazzite update from desktop mode. that's it Could the driver be overheating From one day to the next? The room is the same and so the outside
Wizzy
WizzyOP•4mo ago
I know it's nothing but maybe this could help
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Wizzy
WizzyOP•4mo ago
I'm new to Linux sorry, still learning
Wizzy
WizzyOP•4mo ago
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Wizzy
WizzyOP•4mo ago
This is after rebooting right after the crash
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Gorujo-kun
Gorujo-kun•4mo ago
-273
yup the drive is severely misreading it's temps here but it still PASSES the SMART test which is weird
antheas
antheas•4mo ago
It's not a false alarm The legion go SSD overheats
Gorujo-kun
Gorujo-kun•4mo ago
knew as such, the smart properties seem to be false here though
antheas
antheas•4mo ago
You will only see the warning after rebooting. After that it cools down and the smart test passes No it's not You can see on the smart info on the bottom parameters That his SSD has spent around 1 hour completely overheating Actually not completely, but semi thermal throttling
Gorujo-kun
Gorujo-kun•4mo ago
I thought the time unit here is in seconds?
antheas
antheas•4mo ago
Yes and an hour has 3600 seconds
Gorujo-kun
Gorujo-kun•4mo ago
a combined warning and critical is around 46 seconds so it's not pretty long but it can be dangerous to the ssd
antheas
antheas•4mo ago
You are confusing transition count with time On a normal system both times should sum up to less than 200
Gorujo-kun
Gorujo-kun•4mo ago
no? I said 46 at Warning comp. temp + Critical Comp Temp = 46 45 is the transition count 1
antheas
antheas•4mo ago
1 total time is 337 and 2 total time is 2168 I have gotten freezes before when the SSD overheats
Gorujo-kun
Gorujo-kun•4mo ago
yeah if we also count that that's not great Surprisingly I've yet to get anything related to overheating ssd
antheas
antheas•4mo ago
Then after rebooting I get the smart warning for around 2 minutes And the smart test says fail
Gorujo-kun
Gorujo-kun•4mo ago
which is why I suspect it's a unit thing
antheas
antheas•4mo ago
It's all legion gos
Gorujo-kun
Gorujo-kun•4mo ago
but it probably isn't considering the drive is the same as well
antheas
antheas•4mo ago
And it's only getting worse in summer months
Gorujo-kun
Gorujo-kun•4mo ago
which as I said
antheas
antheas•4mo ago
The fan does not touch the SSD so the fan speed does not matter Much Cleaning the fan might help a bit
Gorujo-kun
Gorujo-kun•4mo ago
though I only used it frequently for around 5 days at most with mostly light workload (2d games) no heat issues so far though it does get warm to hot where the SoC is on the screen 😬
antheas
antheas•4mo ago
I used my SSD very heavily and I can tell you that it's very easy to overheat it if you're doing a lot of writes Switching the charging speed to slow in the bios helped with the screen temp
Gorujo-kun
Gorujo-kun•4mo ago
true though when powered off the charge limit doesn't apply iirc unless the charge limit hardcodes the bios and it's my mistake
antheas
antheas•4mo ago
It's written to the bios The charge limit always works And syncs between bazzite and windoes
Wizzy
WizzyOP•4mo ago
That's what I'm doing right now Mine is set on slow by default
antheas
antheas•4mo ago
Yeah I had changed it
Wizzy
WizzyOP•4mo ago
Why it overheats when opening a heavy game, but when I open a game heavier than that, the legion gets definitely more hot and still don't crash?
antheas
antheas•4mo ago
Has to do with reading the drive
Wizzy
WizzyOP•4mo ago
Btw I'm opening the backplate, let's see if something isn't good by hardware side
antheas
antheas•4mo ago
Try avoiding downloading games while gaming
Wizzy
WizzyOP•4mo ago
I'm not doing it Same as always, nothing new I bought an SSD that's gonna arrive here in a few hr or so. I will update you guys after cleaning
Wizzy
WizzyOP•4mo ago
After opening back
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Wizzy
WizzyOP•4mo ago
I did a little clean up on the fan
Wizzy
WizzyOP•4mo ago
And put back the SSD shield a little bit stronger to the body
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antheas
antheas•4mo ago
gl
Wizzy
WizzyOP•4mo ago
Okay so
Wizzy
WizzyOP•4mo ago
The bad boy is up running
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antheas
antheas•4mo ago
i will note that legion go ssd swaps are hit and miss with the stock ssd behaving better usually
Wizzy
WizzyOP•4mo ago
Im leaving it charging right here in this spot with game open (yes the towel is just for when I was cleaning it) and see how it goes Mine is the stock one. The shield was a bit loose maybe due to temp rising
antheas
antheas•4mo ago
i thought you swapped it now
Wizzy
WizzyOP•4mo ago
Now it's the same SSD, haven't swapped for now
antheas
antheas•4mo ago
ok
Wizzy
WizzyOP•4mo ago
Amazon is still arriving lmao
antheas
antheas•4mo ago
hopefully this helps if it dies its only 512gb who cases, is how i think about it
Wizzy
WizzyOP•4mo ago
I bought that SSD now EXACT
antheas
antheas•4mo ago
Temperature Sensor 1: 77 Celsius
Temperature Sensor 2: 64 Celsius
Thermal Temp. 1 Transition Count: 9761
Thermal Temp. 2 Transition Count: 16668
Thermal Temp. 1 Total Time: 3905
Thermal Temp. 2 Total Time: 8315
Temperature Sensor 1: 77 Celsius
Temperature Sensor 2: 64 Celsius
Thermal Temp. 1 Transition Count: 9761
Thermal Temp. 2 Transition Count: 16668
Thermal Temp. 1 Total Time: 3905
Thermal Temp. 2 Total Time: 8315
in case youre wondering how real overheating looks Ive also used 2% of the spare already
Wizzy
WizzyOP•4mo ago
DAMN
antheas
antheas•4mo ago
No description
Wizzy
WizzyOP•4mo ago
https://amzn.eu/d/iS6ULnX My SSD that's coming from amazon
SSD 1TB NVMe 2242 M.2 PCIe 4.0 - Fino a 7200MB/s in Lettura Sequenz...
Massimizza le prestazioni del tuo computer con il nostro SSD M.2 2280 NVMe Gen4x4 ad alta velocità Prova velocità ed efficienza senza pari con il nostro avanzato SSD NVMe Gen4x4 M.2 2280 Progettato per i giocatori più esigenti, professionisti della gestione dei dati professionali e applicazioni h...
antheas
antheas•4mo ago
must be new, when i was looking for ssds last year it wasnt there
Wizzy
WizzyOP•4mo ago
It's quite new, bought some thermal pads too just to be sure Legion is still running btw, so I think i can consider the issue fixed for now. Thank you! Solution to the issue (apparently): -Open LegionGo backplate -Carefully remove power cable -Proceed cleaning fan with a toothbrush -reseated SSD shield -reassembly everything -profit
antheas
antheas•4mo ago
yes repasting and backplates help np
Wizzy
WizzyOP•4mo ago
Okay it crashed again, no error, after playing Elden ring for a couple of hr. Tdp performance, fan auto speed. Definitely SSD is gonna die, Amazon is arrived And thermal paste too. Gonna replace it tomorrow, not sure about clone it or reset and reinstall everything just to make sure
Wizzy
WizzyOP•4mo ago
I ordered this too, just to make sure everything is ok https://amzn.eu/d/6OulmBG
DolDer M.2 2242 - Copertura per dissipatore di calore SSD in rame +...
Il dissipatore di calore M.2 è realizzato in materiale di rame, che è durevole.
Wizzy
WizzyOP•4mo ago
Repasted and still crashes, gonna open another issue
antheas
antheas•4mo ago
seems like there is an issue with autovram on the latest ver switch to 4gb
Wizzy
WizzyOP•4mo ago
Oh
antheas
antheas•4mo ago
yeah i learnt of it yesterday
Wizzy
WizzyOP•4mo ago
Let me try it out 4gb VRAM in uma buffer right? Is there issues with bazzite or latest bios? Cause I always use Auto VRAM and never had issues before updating bios
antheas
antheas•4mo ago
latest bios is ok latest kernel broke autovram unsure if it was reversed yet 6.10, which i think made it to bazzite 1-3 days ago
Wizzy
WizzyOP•4mo ago
Oh that's why, I'm gonna switch to 4gb right now and test this out, in reporting in a few
antheas
antheas•4mo ago
i run 35 bios myself
Wizzy
WizzyOP•4mo ago
Me too
antheas
antheas•4mo ago
it was reverted because it broke the power light button in legion space
Wizzy
WizzyOP•4mo ago
Maybe not only power button
antheas
antheas•4mo ago
thats what i heard at least
Wizzy
WizzyOP•4mo ago
Lenovo stated that a few days ago Okay I switched let's test that
antheas
antheas•4mo ago
V35 BIOS: This version was removed for now because it changed the way the power button light is controlled and hasn’t been implemented in Space yet. This version also resets to default settings so if/when you eventually upgrade to any version equal to/higher than 35 you'll need to (one time) reset any UMA buffer settings/etc. in the BIOS. Not ideal but not avoidable. Again, recommendation from engineering team is to just set UMA buffer to auto as the best overall setting as AMD's driver has good management built in to manage the tradeoffs between system and video memory.
V35 BIOS: This version was removed for now because it changed the way the power button light is controlled and hasn’t been implemented in Space yet. This version also resets to default settings so if/when you eventually upgrade to any version equal to/higher than 35 you'll need to (one time) reset any UMA buffer settings/etc. in the BIOS. Not ideal but not avoidable. Again, recommendation from engineering team is to just set UMA buffer to auto as the best overall setting as AMD's driver has good management built in to manage the tradeoffs between system and video memory.
well the power light button works in bazzite now so
Wizzy
WizzyOP•4mo ago
Yes I personally don't have issues on bazzite even with latest bios except that
antheas
antheas•4mo ago
i fixed it what are you talking about
Wizzy
WizzyOP•4mo ago
Except SSD problem I mean
antheas
antheas•4mo ago
oh yeah
Wizzy
WizzyOP•4mo ago
Sorry English is not main language Helldivers is open and no crashes Damn that AutoVram
antheas
antheas•4mo ago
if that kernel ver is not yanked yet it will be soon until the issue is resolved
Wizzy
WizzyOP•4mo ago
Thank you for the help I will wait for a fix announcement then, for now I'm gonna stick with 4gb It's smooth as butter right now btw
antheas
antheas•4mo ago
yeah i heard it also fixed vrr
Wizzy
WizzyOP•4mo ago
Oh nice 4gb VRAM Elden ring runs so bad sadly Tried 6gb and it's a lil bit better. Maybe I should try less than 4?
feedthejim
feedthejim•4mo ago
I'd advise to use the FSR 3 mod for elden ring btw
Wizzy
WizzyOP•4mo ago
I will check it out, this issue is making almost every game in my library unplayable I'm just sorry I'm so new to Linux that I don't know how I can help in any way, you guys are truly the best community I've been a part of and I would really like to be as helpful as possible. Let me know if I can do something to help
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